Ro­botic help

Ro­bots de­ployed at Seoul’s air­port to as­sist trav­ellers in need.

The Star Malaysia - Star2 - - Travel -

SEOUL’S In­cheon In­ter­na­tional Air­port has de­ployed a small fleet of ro­bots pro­grammed to help trav­ellers with ev­ery­thing from find­ing their gate and their board­ing times to get­ting a lo­cal weather fore­cast for their travel des­ti­na­tion in an ini­tia­tive that’s be­come a grow­ing trend among in­ter­na­tion­al­hubs.

Fliers pass­ing through South Korea’s largest air­port can con­sult one of five LG Elec­tron­ics guide ro­bots rov­ing the ter­mi­nal, dis­patched to help lost or hap­less trav­ellers. Af­ter in­sert­ing and scan­ning their board­ing pass, trav­ellers are pro­vided with their flight in­for­ma­tion, a map of the air­port, weather data, along with the dis­tance and time it takes to get to their board­ing gate on a large touch­screen dis­play.

For now, the blink­ing, talk­ing ro­bots named Troika can an­swer ques­tions in English, Chi­nese, Ja­panese and Korean. The guides can also es­cort lost or har­ried pas­sen­gers to their gate. Along with serv­ing as air­port staff, an­other set of ro­bots will be dis­patched to help clean the air­port ter­mi­nal. The Air­port Clean­ing Ro­bot is de­scribed as a “su­per-sized ro­bot vac­uum” built with smart sen­sors and mul­ti­ple cam­eras to clean tiles and car­pet floors with­out bump­ing into har­ried pas­sen­gers and col­lid­ing into crowds.

The guide ro­bots at In­cheon are be­ing dis­patched ahead of the PyeongChang 2018 Win­ter Games.

In­cheon isn’t the first air­port to hire ro­bot staff.

Last year Dutch car­rier KLM car­ried out a pilot project at Am­s­ter­dam Air­port Schipol with the de­but of Spencer, a ro­bot tasked with es­cort­ing pas­sen­gers to their board­ing gate.

In Tai­wan, at Taipei Song­shan Air­port, EVA Air pas­sen­gers are greeted by a Chi­ne­ses­peak­ing ro­bot named Pep­per, while an­other works at the Taoyuan In­ter­na­tional Air­port's VIP lounge.

Last fall, Mineta San Jose In­ter­na­tional Air­port in Cal­i­for­nia de­buted a trio of ro­bots to help trav­ellers find the ser­vices and ameni­ties they need in­side the air­port as well as en­ter­tain them. – AFP Re­laxnews

A ro­bot guide at In­cheon In­ter­na­tional Air­port in Seoul. — AFP

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