A remarkable ascent
CEO balks at being a ‘token’ woman in male-led Pakistani banks.
SIMA Kamil is a reluctant role model in Pakistan.
The 61-year-old chief executive officer walks into a 21st floor meeting room at United Bank Ltd’s headquarters in Karachi and right away says she doesn’t want to be viewed as a “token” woman and would prefer to discuss the bank’s strategy.
Yet she recognises that as the only woman heading a private sector lender in Pakistan – and one of the very few women leading companies in the country – she has a responsibility that goes beyond her job.
“It’s a privilege and a burden at the same time,” she says in an interview in a building overlooking the sandstone school her father attended, amid the urban sprawl of the nation’s largest city. “They roll you out. I’ve tried to avoid that and it’s not always easy; some people feel I should do it because it’s part of my duty, so there’s a balance to be struck.’’
Sima’s rise through the ranks of Pakistan’s intensely male-dominated banking industry in the conservative Islamic republic is nothing short of extraordinary. Her appointment last year was a further milestone in a country that became the first Muslim-majority nation to elect a female premier, yet where about one-fifth of all women marry before they turn 18 and many still face routine domestic violence and repression.
Women from Pakistan’s elite have long held high political office. The most prominent was former Prime Minister Benazir Bhutto, who hailed from a dynastic feudal family and was assassinated in 2007. From a less privileged background, Sima’s path to the top came with considerable family support.
Sima’s father grew up in Karachi when it was a sleepy port city before Pakistan’s violent partition with India in 1947. Her mother’s side of the family was uprooted during the tumultuous separation.
Surviving the move, her maternal family intently focused on education. Sima’s mother studied philosophy at college and her father met his future wife at a poetry reading in Lahore. Her mother continued to enjoy and compose Urdu poetry and demanded the best schooling for her son and daughter. “She was the driving force,’’ Sima says.
Sima enrolled at Karachi Grammar School, one of the city’s most prestigious establishments. Listing Margaret Atwood and Graham Greene as authors she enjoys, she became a keen student of literature and history.
“If I had my wish, those are what I would have studied and that is still what I read; I never read books on economics,” she says. Her family wasn’t wealthy and “didn’t have the luxury to send me off” to study arts or humanities.
Sima moved to London and acquired an MBA from City University. Though she won a place to study development economics at Oxford, her family couldn’t afford it. Instead, she returned to Pakistan to work for American Express Co in Karachi.
About three years later Sima landed a job at ANZ Grindlays Bank first in Karachi and then Lahore. The move to the other city upset her parents as it’s rare even today for women in Pakistan to live alone. Most reside with their family until they are married and even then many continue to live at home or move in with their in-laws.
An exception to the rule
Sima’s ascent is all the more remarkable given the slow pace of progress for women in Pakistan. Just 22% of the nation’s female population is employed. That’s up only slightly from 20% in 2008, according to World Bank data; it compares with 24% in India and a 43% average rate in East Asia and the Pacific.
Violence against women is common and human rights organisations estimate about 1,000 so-called “honour killings” occur annually in Pakistan, though legislation was passed in recent years to protect women.
Nonetheless, Sima was ambitious and rose through the ranks at ANZ Grindlays, spending two years in the mid-1990s in Melbourne, Australia.
She moved again to Pakistan to become head of credit and then corporate regional executive before the lender’s takeover by Standard Chartered Plc in 2000. In 2001 it was at Habib Bank Ltd, the nation’s largest lender, that she found her mentor, Rafiuddin Zakir Mahmood, who was CEO until 2012. She was hired to run a regional corporate banking unit and was promoted to head the division in 2004.
Sima’s education gave her a reputation as an upper-class, Englishspeaking Pakistani. So in bank branches Mahmood sought to see if Sima could connect with the workforce and had her converse with staff who spoke only Urdu and Punjabi. After Sima passed those tests, Mahmood promoted her to head the lender’s branch network in 2011. In that role she managed thousands of employees, which was “unheard of for a woman”, Sima says.
“It shocked everybody in the bank because they thought I couldn’t do it.”
She brought about the highest annual average current account deposit growth in the industry, placing it first among Pakistan’s banks. With her eye on the top job, Sima was appointed CEO last year at the lender’s main rival UBL, whose headquarters is a stone’s throw away.
“It’s always an ambition for anyone who is in senior management at a bank,” she says.
She acknowledges obstacles yet says she wasn’t treated in a sexist way.
“Sexism is you can’t do this because you’re a woman; I have not encountered that,” she says. “But, yes, as a woman when you go in a new role you get tested and people take a bit of time if they are not used to working with women, to relate to you.”
Respect through merit
Success came from Sima’s abilities to galvanise her troops, according to three former colleagues, who asked not to be identified so they could speak freely about Sima. She wasn’t authoritarian and gained respect through her focus and drive, they said.
In Sima’s own words she rewards outperformers, while being clear about expectations and holding conferences with those who fall behind. An early riser in a country with a late-night culture where dinners and gatherings finish after midnight, Sima starts sending emails at 6:30am, sometimes to the annoyance of her colleagues.
On the weekends Sima likes to cook with her husband, a lawyer she married 12 years ago. Sima has a 30-year-old stepdaughter who now lives in the United States and has had the “luxury” to study history and English at university in the Britain. “We’re very proud of her; she would never work in a bank,’’ Sima laughs.
Some cultural norms in Pakistan are slowly changing. The #MeToo movement has resonated within the country, across social media and in marches in cities, though Sima says that has been only for “the high level, the elite or whatever you want to call them”. For women in lower classes or in rural areas it’s harder to speak out, she says.
Gender employment laws in Pakistan are laxly enforced, from the 10% female staff quota in the public sector to the requirement that corporate boards must have at least one woman. There are only six women in Pakistan who have reached the highest pay grade in the public sector and prejudice over domestic roles means many women aren’t promoted, says Farzana Bari, a former director of the Gender Studies department at Islamabad’s Quaid-i-Azam University.
“They will not actually open gates for them,” Bari says. “The state has responsibilities through affirmative action.”
Sima acknowledges that’s also the case at her bank. While higher than the public sector requirement, only 16% of UBL’s employees are women and most are found in branches. She wants to raise that number to about 25%. She also says there is no gender pay gap at the bank “if women meet the mark”.
“We need to make sure that we can encourage them to come into middle and senior management roles,” Sima said in a Bloomberg Television interview recently. “That’s our challenge.”
She also aims to double current account deposits to US$7.9bil (RM31bil) within five years in a country where only 13% of the more than 200mil population has a bank account. Many are bullish and the bank has 16 analyst buy ratings, the most among Pakistan’s largest banks, according to data compiled by Bloomberg.
Yet Sima says her task at the 59-year-old lender has barely begun. And while she may have changed some perceptions of what women can do in Pakistan, Sima thinks merit will make her a better role model.
“That will take a bit of time, respect is not earned in a year – if I get results then that will be far more powerful for women than just saying she got there,” Sima says before she walks out to her next meeting -- where she will be the only woman.