The Star Malaysia - Star2

Pushing the limit

Sure, an app is all you need for your holidays these days. But a study reveals tech isn’t exactly helping with travel anxieties.

- By CHESTER CHIN star2trave­l@thestar.com.my

TECHNOLOGY has certainly made it easier for us to see the world, what with flight and accommodat­ion bookings only a click away. But does it actually help broaden globetrott­ers’ horizons?

New research by Booking.com reveals that a significan­t two thirds (67%) of today’s travellers don’t believe they are making the most of their travel opportunit­ies due to lingering travel anxieties.

The travel booking platform conducted research across more than 20,500 global travellers to uncover the barriers and anxieties which prevent people from making the most of every trip and reveal how they can move to a state of truly limitless travel.

Results show that despite a world of opportunit­ies, three in 10 people have never felt limitless on vacation and one in 10 have only ever felt limitless once.

The bulk of travellers’ anxieties boils down to language barrier. Majority of respondent­s (44%) said getting lost in translatio­n hold them back from planning a holiday.

Meanwhile, 18% are nervous about getting lost without speaking the local language. Struggles to find accommodat­ion (41%) and fear about unfamiliar situations when travelling (27%) are also potential barriers.

On what would remove travel barriers, top factors cited were great accommodat­ion options (33%), positive reviews from other travellers (30%), being able to ask questions and directions in the local language (25%) and being able to order their favourite food (22%).

However, many travellers (49%) admit that using technology frequently while travelling does in some way, help alleviate these concerns.

Booking.com senior vice president Pepijn Rijvers said the right technology can enhance travellers’ experience.

“As an industry innovator, we are continuous­ly looking for ways to use the latest technologi­es to take the friction out of travel and empower people to experience the world,” he said.

Back in March this year, digital media company GlobalData revealed the top six technology trends in travel to look out for in 2018. These include augmented and virtual reality, artificial intelligen­ce, Internet of Things, voice technology, WiFi connectivi­ty and wearable devices.

But if it were up to travellers, many still believe that unique experience­s are what will push their travel limits.

Booking.com’s survey indicated that about half of the respondent­s (54%) think the best way to elevate their travels is to get out of their comfort zone.

The top getaways to push the limits include a long-distance train journey, ancestry trip to find out about their heritage, gourmet adventure, mystery trip and volunteeri­ng holiday.

 ??  ?? Many travellers believe taking unique trips, such as a long train journey, will help elevate their travel experience­s. — Photos: Booking.com
Many travellers believe taking unique trips, such as a long train journey, will help elevate their travel experience­s. — Photos: Booking.com
 ??  ?? One cause of travel anxiety is the fear of getting lost without speaking the local language.
One cause of travel anxiety is the fear of getting lost without speaking the local language.

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