The Star Malaysia - Star2

The ride that was 2018

Taking another look at changes in the country, influencer marketing strategy and the Korean beauty industry.

- star2@thestar.com.my Patsy Kam Patsy only has one definite goal – to clean up the storeroom at home. Share your feedback with star2@ thestar.com.my

WHAT a year 2018 has been! My head is still wrapped in Christmas mode, but I’m pretty sure the shopping malls are already blasting Chinese New Year songs.

For the nation, the 14th General Election was the penultimat­e turning point in our country’s history when we voted for a change of government. Since then, it has been one big reveal after another, and this year especially, will be when the proof is in the pudding, so to speak.

Already, netizens and the rakyat at large have been voicing their discontent­ment loudly over how various issues are being handled. Clearly, people have short memories, as they have forgotten (or don’t care about) the decades-long mismanagem­ent prior to this and just want quick solutions.

This is also a result of our digital evolution mentality whereby people want things Fast and they want it Now. Yes, the new government must produce effective results for their report card, but unlike social media, not everything can be rectified overnight as many things take time to “reset”. Of course, this should not be a fallback excuse, and this year, Malaysians are no longer going to swallow everything that comes their way and will definitely make their demands known.

One clear indicator that many people don’t read was when a host of year-end stories was published by The Star, and readers merely picked up on the headlines, sparking off a spate of negative comments. The story Let the games begin (Dec 30, Star2), for example, was a two-page spread on sports, recapping the year’s sporting events. Online, the opening link which had a picture of Youth and Sports Minister Syed Saddiq, drew a whole lot of flak targeted at him when in fact, the story on him was all of four paragraphs, and the rest were about the achievemen­ts of sportsmen and sportswome­n who had pushed the limits and broken records.

According to trend forecaster­s, social media influencer­s may be on their way out as customers wisen up to unethical advertisin­g posts masqueradi­ng as organic posts and become more sceptical of endorsemen­ts and supposed product claims. In a report by Lucie Greene, worldwide director for Innovation Group, which is J. Walter Thompson’s think tank, the industry expert claimed that 2019 may see a decline of Instagramm­ers as people grow tired of sponsored content and ads in their news feeds.

Well, it’s about time brands and companies rethink their strategy and remove some eggs from the influencer marketing basket. I’m so tired of single-picture posts and inauthenti­c claims of having many million followers just to boost figures. While I accept that people no longer have the patience nor aptitude to read long chunks of informatio­n anymore, including myself, it really irks me that so many have become overnight experts on certain subjects merely based on pictures and headlines, without even bothering to read up on the subject or background story.

Apparently, one of the future Instagram trends predicted by upleap.com is an end to fake strategies and made-up followers. Influencer­s looking to build a social presence or grow a brand will now have to connect more genuinely instead of just posting “my life is wonderful” stories.

On the other hand, you can still hire a social media manager to develop your follower relationsh­ips for you, so #getreal may be easier said than achieved.

For me, personally, 2018 was a year of living in pain due to a torn ligament in my finger and an old back problem that reared its head again. I’m still learning to regain the full use of my right hand through physiother­apy; my doctor has warned me to prepare for the onset of arthritis, a common problem post surgery and with ageing. Also, hopefully, with different alternativ­e therapies, I can sort out my back pain, as Western medicine can only offer painkiller­s, which doesn’t augur well in the long term. Not quite a new year’s resolution, my biggest motivator here is pain which is not exactly the best kind of motivation, but something to work towards, nonetheles­s.

On the beauty front, K-beauty still featured prominentl­y and was one of the most looked-up topics online, be it the products or the skincare steps, last year. As someone accustomed to Western and Japanese beauty products, I find myself increasing­ly drawn to the Korean beauty industry as it is so innovative and so much more willing to listen and adapt to consumers’ needs.

That’s because there are so many brands competing for a slice of the beauty pie, especially evident during a trip to Seoul where I saw entire streets lined with stores carrying new brands and products which I have never even heard of. A BBC business news story quoted Marie Claire’s digital beauty editor Katie Thomas saying that South Korea’s beauty industry is about 10 to 12 years ahead of the rest of the world. They have no qualms introducin­g new ingredient­s to tried-and-tested formulas and conducting extensive product research.

I feel 2019 has one main message, even more so than other years: get with the programme or be left behind.

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