The Star Malaysia - StarBiz

In-flight Wi-Fi to make you worth US$4 more to airlines every trip

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LONDON: Each airline passenger will be worth US$4 (RM16.83) more per flight to carriers once they’re able to offer uninterrup­ted broadband services, according to a study commission­ed by satellite-communicat­ions provider Inmarsat Plc.

In-flight connectivi­ty should generate US$30bil for airlines by 2035 out of an overall market of US$130bil including technology providers and related companies, the report compiled by the London School of Economics (LSE) says.

Revenue will flow from four main sources: access charges, online shopping, advertisin­g and premium content such as on-demand video.

While only 53 operators worldwide currently offer in-flight Internet, such access has already become an “expectatio­n” rather than a luxury, according to Inmarsat chief executive officer Rupert Pearce.

The service will become ubiquitous over the next two decades, with Asia-Pacific airlines benefittin­g most, followed by Europe and North America, the study published yesterday said.

“We will see innovative deals struck, partnershi­ps formed and business models fundamenta­lly changed,” Alexander Grous of the LSE’s media and communicat­ions faculty, the report’s author, said in a statement, adding that the switch is something airlines “need to be planning for right now”.

The coming of in-flight broadband will open up a new stream of non-ticket or ancillary revenue for the industry, adding to the US$17 per passenger per flight that airlines already squeeze out of charges for items such as checked baggage, priority boarding, food and drink and duty-free sales. — Bloomberg

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