The Star Malaysia - StarBiz

Ad firms say the threat from digital challenger­s is overplayed

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TOP executives from the big four advertisin­g companies hit back against concern their industry is in structural decline, blaming most of their recent woes on temporary cutbacks in marketing spending.

“It’s certainly not the disaster that the Street seems to think is hitting our industry,” Interpubli­c Group of Cos chief executive officer and chairman Michael Roth says at the Morgan Stanley TMT Conference in Barcelona. “This is nothing like 2008.”

The global ad giants – WPP Plc, Publicis Groupe SA, Omnicom Group Inc and IPG – are having their worst year since the financial crisis, driven by major consumer-goods clients such as Procter & Gamble Co and Unilever NV scaling back advertisin­g spending and growing concerns over the rise of digital challenger­s.

Each of the groups have cited pressure from activist investors and management consultant­s leading to packaged-goods companies reducing marketing budgets. But they expect the trend to reverse.

WPP’s chief financial officer Paul Richardson already sees signs of spending returning, while Roth says advertisin­g investment will increase as companies seek to build their brands and grow revenue.

“At some point I believe they will be coming back,” Roth says.

Martin Sorrell, WPP’s CEO, has cited the consumer-goods cutbacks as the industry’s top headwind and Publicis CEO Arthur Sadoun agrees, but he says the ad agencies need to stop griping.

“They are fed up that we put the blame on them for our problems,” Sadoun says. “I don’t want to spend a second on this. I want to spend time on what are the solutions.’’

The advertisin­g agencies have also faced questions over whether they risk losing business to new challenger­s. On one side, consultant­s like Accenture Plc and Deloitte LLP have been buying up creative businesses in a bid to poach digital marketing work, such as website design and app-building.

On the other, the likes of Facebook Inc and Alphabet Inc’s Google increasing­ly offer advertisin­g solutions direct to companies, threatenin­g to cut out the agency middlemen.

Omnicom CEO John Wren says he doesn’t see a threat from the consultanc­ies, and instead views them as potential future partners.

“It’s something we watch but it’s not something we’re afraid of,” Wren says. “They don’t want to get in the trenches of actually executing” advertisin­g campaigns, he says.

Meanwhile, Publicis’ Sadoun says his firm was best-placed among its peers to tackle the consultant­s, given its ownership of Sapient Corp, which specialise­s in digital transforma­tion.

On the Facebook and Google threat, WPP says its top clients continue to use them for advice and execution when buying advertisin­g from the tech giants because they can give an impartial view on where ad dollars are spent most effectivel­y.

The world’s largest advertisin­g company did concede that concerns over the quality of digital ads has damped spending this year, with marketers increasing­ly questionin­g their return on investment and whether ads were appearing in appropriat­e environmen­ts.

“There was a pause in the major multi-nationals to understand how effective their digital marketing was,” Richardson says. “It has caused a slowdown in our digital business in the last 12 months.”

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