Public Bank building, enhancing digital capability

PETALING JAYA: Public Bank Bhd founder and chairman Tan Sri Teh Hong Piow ( pic) said the group is staying agile in response to the digital banking evolution and is proactively building and enhancing its digital capability to serve its customers better.

He said in the banking group’s latest Annual Report 2017 that the company is watchful of the opportunities arising from financial technology (fintech), and at the same time is mindful of the associated risks.

Rapid advancement in technology is driving innovation, lifestyle changes and new ways of doing business.

Teh pointed out that “many financial institutions are actively exploring ways to enhance their digital capability to meet fast changing customer expectations.”

Towards this, Public Bank will identify technology innovation, which is relevant to the needs of its customers in order to adapt to the competitive dynamics, he added.

Going forward, the group, as always, is committed to its corporate mission of sustaining the position of being themost efficient, profitable and respected premier financial institution in Malaysia, Teh pointed out.

In addition, the group will also strive to create long term value for its shareholders, customers, employeesand the community. He added that the group continues to strengthen its growth strategy in the retail banking business and leading market segments.