The Star Malaysia - StarBiz

Ping An in for another growth leap

Chinese insurer extending reach to markets from Singapore to Indonesia

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BEIJING: China’s Ping An Insurance (Group) Co has 23,000 research staff, 500 big-data scientists and spends billions of dollars a year on R&D.

Last year, it attracted 46 million new customers, equivalent to the population of Spain – almost all of them in its home market.

The bad news for competitor­s outside China is that Ping An may be getting ready for another growth leap.

China’s largest insurer by market value has evaluated buying Prudential Plc’s Asia business, people familiar with the matter said last week.

Such a deal would immediatel­y extend its reach to insurance markets from Singapore to Indonesia, bringing it into more direct competitio­n with internatio­nal brands like AIA Group Ltd and Manulife Financial Corp.

A mega-acquisitio­n like the Prudential unit would mark an abrupt departure from Ping An’s strategy of incubating various tech businesses and then spinning them off, while incorporat­ing the technology in its main financial and insurance operations.

That strategy helped Ping An supercharg­e growth, and won it plaudits among analysts as one of Asia’s most technologi­cally advanced insurers.

Marrying that tech prowess with an instant customer base across Asia would make Ping An a potentiall­y huge threat. Fifty years ago, Prudential had just a handful of branch offices in the region, which catered mainly for the expat community. Now, it serves almost 15 million customers in 14 markets.

“An acquisitio­n is a good strategy for Ping An to expand into other regions” as it seeks to mitigate the risk of concentrat­ing on its home market, said Lu Yunting, a Shanghai-based analyst at Zhongtai Securities Co.

“Its fintech is for sure a lot stronger than global insurers’ and its hardware and software are both very competitiv­e.”

Ping An hasn’t approached Prudential about a deal, a person with knowledge of the matter said Wednesday, and Prudential chief executive officer Mike Wells said the same day that the Asian operations aren’t for sale.

When Ping An presented its technology strategy in November, analysts were immediatel­y enthused.

Deutsche Bank AG and Nomura Holdings Inc raised their price targets, in the German bank’s case by 38%.

The company wants to eventually generate half its earnings from technology and said in its slideshow that fintech may increase banks’ return on equity globally by 44% by 2025.

Technology has “materially” bolstered Ping An’s performanc­e in terms of customer analytics, channel developmen­t, risk management and client services, Morgan Stanley analyst Jenny Jiang wrote at the time, citing the insurer’s big-data analysis that can identify prospectiv­e clients and generate sales leads more accurately.

Ping An had amassed 436 million Internet users as of Dec 31, mainly through the tech units it’s built over the past few years, such as online lending platform Lufax and heathcare portalPing An Healthcare & Technology Co, orGood Doctor. About 18.7 million of those users last year also became clients of Ping An’s financial-services offering, which spans insurance, banking and asset management.

Cross-selling efforts mean about almost a third of Ping An’s 166 million individual clients hold products from more than one unit, the company’s 2017 annual report shows. The group’s individual clients, or those that have actually bought products, are distinct from the total number of people who access its Internet portals.

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