Operations not affected by additional government aid, says TNB
KUALA NERANG: Tenaga Nasional Bhd has assured that the Bantuan Prihatin Elektrik additional aid, announced by the government, will not affect its operations or provision of electric power services to consumers.
TNB chairman Datuk Seri Mahdzir Khalid said although four million consumers would be enjoying free electricity supply for three months, matters pertaining to TNB’s infrastructure maintenance would proceed as usual.
“This is a shared responsibility between the government and TNB, so it will not be a problem for TNB.
“We are doing this for the benefit of the people, so everything that is related to electricity supply, wiring connections, repairs and maintenance will not be affected,” he said when asked about the additional aid announced on Saturday by Energy and Natural Resources Minister Datuk Dr Shamsul Anuar Nasarah.
Mahdzir said TNB would intensify its consumer briefing sessions to give the public a better understanding of the aid and how consumers were being billed according to the tariff block and rates.
“Apart from announcements through the media, consumers could seek assistance at the TNB kiosks or contact the TNB careline for more information.
“TNB takes full responsibility informing customers on how their electricity bills are being calculated,” he added.
Shamsul Anuar said four million or 52.2% of domestic users with a monthly bill of up to RM77, or 300kWh usage, would enjoy free supply for three months under the Bantuan Prihatin Elektrik scheme.
He said they would enjoy free electricity supply for April, May and June and if the bills had been paid, they would be refunded accordingly in their July bill.
As for domestic users whose monthly electricity consumption exceeds 300kWh, they would enjoy a rebate of RM231, that is RM77 per month for April, May and June. — Bernama