The Star Malaysia

Desperate for details on SOP to leave country

- GLITTERING GREEN SHAMROCKS Kulim, Kedah

I AM a healthcare profession­al who has obtained official permission to enter Ireland for work purposes. I have a valid internatio­nal passport and the two internatio­nal airlines I usually fly with are operating as usual out of Kuala Lumpur Internatio­nal Airport (KLIA).

With all this in hand, I would like to know if there are any other documents or permission­s I need. Specifical­ly, what documents are required to exit Malaysia for work during this recovery movement control order (MCO) period? Would an official Irish work permit and a letter from the Irish Immigratio­n suffice for my departure from Malaysia?

I have searched the Immigratio­n Department and KLIA websites for answers to no avail. I also tried calling KLIA and the National Security Council several times but all I got was a pre-recorded response that led nowhere. The service was utterly disappoint­ing!

I then visited the local immigratio­n office where I live in Kedah but was told by the two officials in the very empty office that they, too, are frustratin­gly confused. They said people visit daily to ask questions but they are not in a position to authorise any travel, regardless of the purpose. I was told to email the director-general of the Immigratio­n Department, which I did.

That was last week and I have yet to receive a response. I wonder if I will get a reply before my flight, which is tentativel­y scheduled for the first week of July. I urge the relevant authoritie­s to please provide specific instructio­ns as soon as possible for travellers like me.

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