The Star Malaysia

Domestic market to help tourism sector in post-pandemic period

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THE country’s tourism industry saw impressive growth between 2015 and 2019, but now needs a dramatic face-lift in terms of quality and safety to help the “key” sector recover from Covid-19 damage.

Deputy premier Vu Duc Dam spoke at the National Conference on Tourism Developmen­t in Quang Nam province on Saturday, stressing state agencies, businesses, travel agencies and residents should promote links and efficient co-operation to help the tourism industry overcome the most difficult time after the pandemic.

Dam said the pandemic was a challenge, but also a chance for Vietnamese to explore services they had not experience­d before.

“Tourism service quality in Vietnam improved in recent years, but it has not yet attained its potential.

“Barriers remain, including traffic, food safety and slow digital transforma­tion, while joint actions among agencies, local authoritie­s, the private sector and state industries in boosting tourism are yet to see rapid change,” Dam said.

“Covid-19 is a chance for Vietnam’s tourism industry to refresh its quality for domestic travellers and seek potential prosperity in the pandemic deadlock,” he said.

“Domestic tourists will be a key source for the tourism sector as currently no internatio­nal tourists and flights are allowed,” he added.

The deputy prime minister also suggested that the industry build a shared digital database to manage and link accommodat­ions, cuisine, destinatio­ns and travel services.

Culture, sports and tourism minister Nguyen Ngoc Thien said tourism achieved impressive growth in 2015-19 when the country hosted 18 million internatio­nal tourists with a 9.2% contributi­on to the country’s GDP in 2019.

But Covid-19 severely damaged the key sector, causing an 80% decline in tourist arrivals and a 45% reduction in the domestic market, causing a financial hit of US$23bil (RM93.6bil) in 2020.

Vietnam Tourism Advisory Board chairman Tran Trong Kien said tourism would recover its domestic revenue from 55% to 75% if Hanoi defers debt payments for airlines and travel agencies till the end of 2021. — Vietnam News/ANN

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