Persevere and embrace changes

and face challenges. The values I have developed from him are proactive learning, perseverance, enterprising and teamwork.

What do you want to accomplish in the next five years? To grow the company’s revenue and profit. To transform the company into a service-led company.

Most-admired business leader? Why? Warren Buffet. He being the most popular investor, how he is able to see and foresee business potential and the future. His quotes on wisdom inspire me and help us to learn and build our skills for better business acumen.

How do you stay abreast of issues affecting your industry? Regularly visiting customers, talking to my staff and colleagues, and interacting with business communities/ industries from various reports.

If you could have an hour with any thought leader in the world, who would it be and why? Warren Buffet. I like his quotes. All of them have have profound meaning.

What was the most outlandish business proposal you have ever heard of? The one about Alibaba Hema stores blending online and offline retail by using big data analytics to remember purchase preferences for each customer and make personalised recommendations.

What man-made innovation confounds you? Why? How a Google computer became a world chess champion.

The biggest challenge you’ve faced? It is the current one, to transform Ricoh Malaysia from a hardware sales company to a service-led company.

To inspire employees and the process of the whole journey of adapting to change.

Malaysia’s greatest brand. AirAsia.

A must-read for every business owner/manager? Business Models Generation by Alexander Osterwalder.