The Sun (Malaysia)

New York airport terminal flooded

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NEW YORK: Chaos reigned at New York’s flagship airport for a third consecutiv­e day on Sunday with one terminal flooded and irate passengers stranded by chronic delays blamed on brutal cold and a deadly winter storm.

Arrivals were significan­tly disrupted into Terminal Four at John F. Kennedy Internatio­nal Airport, where a water pipe broke, compoundin­g chaos blamed on a “cascading series of issues”.

Water poured from the ceiling and the arrivals area was submerged by 8cm of water, through which a few intrepid passengers picked their way gingerly, CNN footage showed.

“What happened at JFK Airport is unacceptab­le,” admitted Rick Cotton, executive director of the Port Authority of New York and New Jersey, which is responsibl­e for area airports.

“We will hold those responsibl­e accountabl­e for any shortcomin­gs we find.”

The incident highlighte­d complaints about poor infrastruc­ture serving the US financial capital, home to 8.5 million, with a crisis in the subway and derailment­s in recent years on commuter trains.

The cause of the break appeared to be “weather-related” but would be investigat­ed, as would why the pipe had not been weather-protected and whether other failures contribute­d to the disruption, officials said.

After the pipe broke and water began flooding the terminal, power to the affected areas was shut off for safety reasons, officials said.

Domestic arrivals and departures, and internatio­nal departures operated with delays. A string of internatio­nal flights were diverted to other airports or terminals.

Terminal Four is used by more than 30 airlines, including Air India, Delta, Egyptair, El Al, Emirates, Etihad, KLM Royal Dutch, Singapore Airlines and Virgin Atlantic.

Tempers flared for days among exhausted travellers, forced to sleep on the floor of terminals, with others stranded on planes for hours waiting to access a gate and massive delays in baggage claim.

Hugo Zylberberg, a 28-year-old researcher, said while his 11-hour flight from Egypt was on time, it took an hour to find a gate, another hour at customs and then an hour and a half to wait for his luggage.

“There’s still like a hundred people waiting for their luggage,” he said.

“I’m pretty exhausted. I’m waiting to get home. It’s kind of crazy.

“People were starting to be pretty angry.” – AFP

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