UK’s Dixons Car­phone suf­fers cus­tomer data cy­ber­at­tack

The Sun (Malaysia) - - SUNBIZ -

LON­DON: Dixons Car­phone, the Bri­tish elec­tri­cal-to-mo­biles chain, an­nounced yes­ter­day that it had suf­fered a ma­jor cy­ber­at­tack that at­tempted to com­pro­mise 5.9 mil­lion cus­tomer pay­ment cards.

The com­pany said that while 5.8 mil­lion of the cards had chip and pin pro­tec­tion, about 105,000 non-EU is­sued pay­ment cards with­out such safe­guards had been com­pro­mised.

“As part of a re­view of our sys­tems and data, we have de­ter­mined that there has been unau­tho­rised ac­cess to cer­tain data held by the com­pany,” the group Dixons Car­phone said in a state­ment.

“We promptly launched an in­ves­ti­ga­tion, en­gaged lead­ing cy­ber se­cu­rity ex­perts and added ex­tra se­cu­rity mea­sures to our sys­tems. We have taken ac­tion to close off this ac­cess and have no ev­i­dence it is con­tin­u­ing.”

It said that there was no ev­i­dence of “any fraud­u­lent use of the data”, adding that it had in­formed the po­lice and rel­e­vant UK watch­dogs.

“Sep­a­rately, our in­ves­ti­ga­tion has also found that 1.2 mil­lion records con­tain­ing non-fi­nan­cial per­sonal data, such as name, ad­dress or email ad­dress, have been ac­cessed.

“We have no ev­i­dence that this in­for­ma­tion has left our sys­tems or has re­sulted in any fraud at this stage,” the state­ment said.

Apol­o­gis­ing for the sit­u­a­tion, Dixons Car­phone CEO Alex Bal­dock, said the group had shut down the unau­tho­rised ac­cess.

“Cy­ber­crime is a con­tin­ual bat­tle for busi­ness to­day and we are de­ter­mined to tackle this fast-chang­ing chal­lenge,” he added. – AFP

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