MaltaPost celebrates World Post Day 2016
On 9 October, the postal community all around the world celebrated World Post Day. Just as in all service industries, the customer has always been the main focus of postal services worldwide and in today’s busy lifestyle customers are seeking more flexible and personalised services. This was outlined by the Universal Postal Union’s Director General Bishar Abdirahman Hussein in his message for the 2016 World Post Day.
Conscious of this, MaltaPost has sought to support online businesses and e-shoppers alike through the provision of a variety of delivery services specifically tailored with the customers’ needs in mind.
This year has seen thousands of Maltese consumers shopping with SendOn from their favourite international online brands particularly those which do not ship directly to Malta.
To continue improving on the customer experience, MaltaPost launched Easipik, a parcel locker solution for busy shoppers who are rarely at home to receive their items. With Easipik, customers may collect their SendOn shopping 24/7 from a number of lockers which are conveniently located around Malta.
MaltaPost also increased its retail network with new post offices in Swieqi, Smart City, Ħal Lija, and Floriana and continued to increase its parcel collection points with the introduction of new sub post offices in Malta and Gozo.
Throughout 2016, MaltaPost issued stamp sets with various themes and commemorating global and local events such as the Olympic Games in Rio de Janeiro and 450th anniversary of the foundation of Valletta. MaltaPost also produced prestigious collections in silver foil such as ‘The Grandmasters Collection 1530 -1798’ and the silver foil replica commemorating the 100th anniversary of the birth of Duminku Mintoff.
In June 2016, MaltaPost inaugurated the Malta Postal Museum in Archbishop Street, Valletta. Through the display of objects, narration of stories and interactive experiences the museum seeks to relate the important role played by the post. Selectively collected and professionally displayed, the objects tell the story of Malta’s experiences of war, governance, trade, love and politics.