ARMS top management members assert there’s no such eco reduction of 25%

On 21st October, I was listening to RTK’s programme “Il-Polz tac-Cittadin”.

The guests were two members of top management at ARMS Ltd, Ms Nikita Zammit Alamango (Senior Manager), and the company’s financial controller Lawrence Cauchi.

One of the listeners phoned in querying the method ARMS Ltd used when calculating the eco-reduction a consumer might be entitled to.

At one point, he was about to say that he knew it, that “the 25 per cent eco-reduction was calculated [on the amount allocated as a quota to the particular consumer]”, when Ms Zammit Alamango intervened (before the caller could go further) to explain that the 25 per cent reduction had nothing to do with an eco-reduction, and that this figure was a pre2013 electoral promise made good.

She continued, with the financial controller reinforcing her comments that there was no such thing as an eco-reduction of 25 per cent.

Both guests continued in this vein for a minute or so, until the caller, in exasperation, ended the call saying: “I just don’t believe what I’m hearing”.

I too, from the very beginning of the programme, had tried unsucessfully to phone-in on a different matter, as before me I had my last utility bill from ARMS Ltd.

And there before me, on the invoice entitled “Your consumption in more detail”, under “Applicable rates” for electricity: “Less Eco-reduction @ 25% on first 233.000 units @ 15% on next 0.000 units.“Can ARMS Ltd explain now that what these senior management Members kept on asserting – at times in unison, for some two minutes in the programme – doesn’t run counter to what the same company’s bills claim regarding an eco-reduction?

Joe Genovese Birkirkara