Toblerone triangle change upsets fans‘- Not a result of Brexit’
A decision to space out the distinctive triangular chocolate chunks in two Toblerone bars sold in the UK has upset fans who say that they do mind the gap. The product’s makers, USbased Mondelez International, said it had changed the design to reduce the weight of what were 400g and 170g bars.
Some consumers have described the move as “the wrong decision” and said the bigger spaces looked “stupid”.
Mondelez said the move was down to a rise in the cost of ingredients. In a statement on the Toblerone Facebook page, the company said it had to make a decision between changing the look of the bars or raising the price.
The move has resulted in the weight of the 400g bars being reduced to 360g and the 170g bars to 150g, while the size of the packaging has remained the same. It said: “We chose to change the shape to keep the product affordable for our customers.”
But consumers took to Toblerone’s Facebook page to question why the company had decided to make the gaps between the triangles bigger, rather than reducing the length of the bars. Lee Yarker said: “Fair enough reducing the weight of the bar, but why the big gap in between segments? Looks stupid imo [in my opinion], could have just made the bar shorter and kept the original design.” Philip Joseph wrote: “It was the wrong decision. It looks like a really underhanded thing to do. “You buy a bar expecting a normal bar and it looks like you are getting half the chocolate.”
Cathy White added: “It looks dreadful. Think you should’ve reduced the length and kept the chunky triangles.”
However, other consumers praised the company for making a public announcement on the change. Lainey Ireson wrote: “Sadly whatever you chose won’t please everyone but as Toblerone is such a great product I’m happy that you’ve explained - a lot of companies wouldn’t be so mindful.”