Air Malta Chief Commercial Officer to leave after 18 months

Woman walking with friend at Ġnejna injured in fall

Air Malta is seeking to appoint a new Chief Commercial Officer to continue on the path of innovative commercial developments launched by Ursula Silling, Air Malta’s Chief Commercial Officer, the airline said in a statement.

She was engaged by the airline specifically to lead this transformation and through her direction, in the last 18 months, Air Malta said it has become a more dynamic, commercially driven and customer-focused airline. Ms Silling will be leaving her post at the end of the month but will however continue supporting the airline in the interim period and with future projects.

She joined Air Malta in February 2015 for a definite period until March 2016 but her contract was extended to ensure the realisation of a number of key projects. “Ursula has brought radical change in the thinking and the running of the Commercial Division. Through her resourcefulness she has spearheaded the digital transformation of the airline with projects like the re-design of the website with its mobile friendly features, fronted the airline’s digital communication and promotional initiatives, and directed customer-focused investments in new technology within commercial.

A woman was injured after she fell a height while walking with a friend at Ġnejna yesterday afternoon, the Civil Protection Department said. She has also been instrumental in reducing costs by fine-tuning Air Malta’s route network in conjunction with the airline’s fleet plan initiative,” said Joseph Galea, Air Malta’s Acting CEO.

“Last year she has also driven a radical transformation of Air Malta’s product offering with the launch of the new product range that gives customers a choice of three tiers in Economy and three tiers in Business class. This was a very important development and a significant milestone for Air Malta,” added Mr Galea.

Before joining Air Malta, Ms Silling has worked with both low cost and network airlines, IT systems providers and tour operators in different countries and held senior executive management positions with Lufthansa, British Airways, Virgin Express, Brussels Airlines, the TUI group and Aerosvit Ukrainian Airlines.

The department went on site to assist the woman in an area that cannot be reached by ambulances.

She was later taken to hospital for treatment.