85% of Ryanair flights on-time in July

Ryanair this week released its July customer service statistics, which confirm that Ryanair remains Europe’s No 1 customer service airline with: • 85% of over 62,000 flights in July arriving on-time (down slightly due to ATC issues in the UK, Germany and France, and bad weather in Europe). • Less than 2 complaints per

1,000 customers • Less than 1 bag complaint per

1,000 customers • Over 99% of all complaints answered within 7 days Ryanair’s Robin Kiely said:“Ryanair carried 11.3m customers in July with 85% of our 62,000 flights arriving on-time, despite ATC issues in the UK, Germany and France, and bad weather across Europe. With our expanding route network and additional enhancements to come in Year 3 of our “Always Getting Better” programme, Ryanair continues to deliver so much more than the lowest fares in Europe.”