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ness, for example, it’s at $250 billion. So hacking is a business and hackers have a very complex business model.

Is the problem getting worse?

Yes. Some years ago, we used to receive a couple of calls regarding hacking each month. Now, we receive a number of phone calls each day. At Cisco for example, only 6% of the email received gets through our servers. The rest is junk, spam or viruses.

What I liked the most in your presentation was how technology is helping out in the immigration crisis. I never linked the two.

Cisco has its own organisation which focuses on global crisis. What we provided were these communication trucks which provide connectivity primarily for emergency care givers. If we look at the tragedy in Haiti, the entire infrastructure was gone. So the medical teams that joined in the rescue needed connectivity.

Similarly in the immigration crisis, there was a huge issue with language. So in Germany, for example, we got these shipping containers and converted them into mobile offices. We provided full wireless connectivity to the Healthcare givers so that those immigrants who need help can go there and communicate their problems in their own language. In addition we integrated our Telepresence DX80 video conference systems to connect with a human translation service that could translate from 70 languages so that the refugees can comfortably and intuitively interact over HD video with someone in their own language who can then help guide the healthcare giver accordingly.

Why does the company feel it needs to help out?

Cisco is a company which does not only support its employees who help out, but it encourages them to do so. Cisco can change you work, live and play. Not only to improve your working platform, but also to grow as human beings. If we don’t give back, what would the point be?

How do you provide support for your employees to help?

Basically, besides providing the regular vacation days, the company also gives you what we call ‘give-back day.’ It means that if an employee choses to go and help out in a qualified charity group, the worker is given the day off. And we’re marked on it. When we have our annual review, the company will ask you how many days have you dedicated for charity. It’s a beautiful culture and it makes you want to be a part of Cisco.