FIMBank receives Deutsche Bank award

FIMBank has been awarded the prestigious Deutsche Bank Excellence Award, in recognition of the exceptional quality of its payments. The 2016 Straight Through Payment Award from Deutsche Bank takes into consideration the achievement of measured processing rates, which are considered the most important indicator for quality in the field of payment transactions.

FIMBank has won this award for twelve successive years.

Commenting on this achievement, Howard Gaunt, FIMBank’s Group Chief Operating Officer, stated that “This prestigious award by one of the most prominent international banks demonstrates FIMBank’s commitment to operational excellence and unparalleled customer service. Winning the Deutsche Bank STP Excellence Award recognises our advanced technological infrastructure including the capacity to satisfy regulatory needs while delivering an enhanced banking experience. We remain committed to further investment in the FIMBank Direct digital banking platform, as we continue to grow our payments volumes.”

Loranne Pace, Head of Banking Operations commented that “Our Payments team is trained to ensure that payments processing is cost-effective and timely, and through optimised processes we have been achieving this recognition for such excellence. We are very proud of our Payments team, as winning this award for twelve consecutive years is evidence of the team’s consistent success in maintaining the highest standards”.