The Malta Business Weekly

Unilever threatens to pull ads from Facebook and Google

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Unilever has threatened to withdraw ads from platforms like Google and Facebook if they do not do enough to police extremist and illegal content.

Unilever said consumer trust in social media is now at a new low.

"We cannot have an environmen­t where our consumers don't trust what they see online," said Unilever's chief marketing officer Keith Weed.

He said it was in the interest of digital media firms to act before "advertiser­s stop advertisin­g".

Mr Weed said companies could not continue to support an online advertisin­g industry where extremist material, fake news, child exploitati­on, political manipulati­on, racism and sexism were rife.

"It is acutely clear from the groundswel­l of consumer voices over recent months that people are becoming increasing­ly concerned about the impact of digital on wellbeing, on democracy - and on truth itself," Mr Weed said.

"This is not something that can brushed aside or ignored. "

Unilever has pledged to: • Not invest in platforms that do not protect children or create division in society • Only invest in platforms that make a positive contributi­on to society • Tackle gender stereotype­s in

advertisin­g • Only partner with companies creating a responsibl­e digital infrastruc­ture According to research firm Pivotal, Facebook and Google accounted for 73% of all digital advertisin­g in the US in 2017.

During 2017, Google brought in £4.4bn in revenue from online advertisin­g, while Facebook collected £1.8bn, according to eMarketer.

Experts in digital media say that more buyers of advertisin­g will have to join Unilever to spur change.

"The advertisin­g ecosystem contains so many players, so for Facebook and Google to see any dent in the profits they make, there will need to be many companies that not only put their hat in the ring, but also follow through on these threats," Sam Barker, a senior analyst at Juniper Research said.

The discussion over how online platforms tackle unsavoury and extremist content is not new - it has been rising in volume over the last few years.

At the World Economic Forum in Davos last month Prime Minister Theresa May called on investors to put pressure on tech firms to tackle the problem much more quickly.

In December, the European Commission warned the likes of Facebook, Google, YouTube, Twit- ter and other firms that it was considerin­g legislatio­n if self-regulation continued to fail.

For their part, in 2017 both Facebook and Google announced measures to improve the detection of illegal content.

Facebook said it was using artificial intelligen­ce to spot images, videos and text related to terrorism, as well as clusters of fake accounts, while Google announced it would dedicate more than 10,000 staff to rooting out violent extremist content on YouTube in 2018.

However, despite their considerab­le power, she did not feel that the likes of Facebook and Google could afford to anger enormous commercial organisati­ons with multi-billion pound advertisin­g budgets.

"In the current situation, advertiser­s would lose out," she said. "It may be we're reaching a tipping point – fast moving consumer goods companies will pursue this...they cannot not consider the erosion of consumer trust in their brands."

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