The Malta Business Weekly

KFC faces chicken shortage

-

Fast-food chain KFC has closed hundreds of outlets across the UK after they ran out of chicken.

Things were not so finger-licking good for disappoint­ed fried chicken fans after problems with a new distributi­on system forced the closures.

Last week, KFC switched its delivery contract to DHL, which blamed "operationa­l issues" for the supply disruption.

KFC has about 900 UK restaurant­s, with more than 80% run by franchisee­s.

Closures have been reported in areas including London and the South East, the Midlands, East Anglia, the North East and Wales.

Until last Tuesday, KFC's chick- en was delivered by South Africanown­ed distributi­on group Bidvest, which describes itself as "the leading supplier of logistical and supply chain solutions to the UK hospitalit­y and restaurant sector".

But after the change in the contract, many of the food giant's outlets began running out of chicken products.

"The chicken crossed the road, just not to our restaurant­s," KFC said on Twitter.

"We've brought a new delivery partner onboard, but they've had a couple of teething problems - getting fresh chicken out to 900 restaurant­s across the country is pretty complex!" it added, apologisin­g to customers for the incon- venience.

"We won't compromise on quality, so no deliveries has meant some of our restaurant­s are closed, and others are operating a limited menu or shortened hours."

The statement listed KFC restaurant­s that were still open despite the problems.

The distributi­on network uses software developed by the firm Quick Service Logistics.

DHL said: "Due to operationa­l issues, a number of deliveries in recent days have been incomplete or delayed. We are working with our partners, KFC and QSL, to rectify the situation as a priority and apologise for any inconvenie­nce."

 ??  ??

Newspapers in English

Newspapers from Malta