The Malta Business Weekly

GO reviews positive 2017 performanc­e during its Annual General Meeting

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GO plc held its twentieth AGM on Monday, during which the company’s senior management team provided shareholde­rs with a detailed review of the company’s performanc­e during 2017. The meeting also approved a net dividend of €0.13 per share, an increase of 18.2 per cent on 2016, and amounting to a net payment of €13.1 million to shareholde­rs.

Opening the meeting, GO Chairman Mohamed Fadhel Kraiem, highlighte­d some the Group’s key achievemen­ts in 2017, a year in which earnings before interest, tax, depreciati­on and amortisati­on grew 6.5 per cent to €65.6 million from €61.6 million in 2016.

Mr Kraiem said, “Strong results do not come by accident but because the leadership at GO and all the staff work hard to create the right strategy, make the right investment­s, and deliver the products and services our clients want and need. Our focus on infrastruc­ture, particular­ly mobile and fibre, on TV content, and on effective cost management, have continued to deliver an improved performanc­e. Additional­ly, GO’s investment strategy in recent years, which has brought BMIT, Kinetix and Cypriot operator Cablenet into the Group portfolio, has also made a significan­t contributi­on to our profitabil­ity and cash generation.”

GO’s Chief Executive Officer, Nikhil Patil and the company’s Chief Financial Officer, Reuben Zammit, then provided shareholde­rs with a detailed review of operationa­l activity and financial performanc­e. The review further highlighte­d GO’s robust performanc­e in 2017, during which Group operating profit reached €29.5 million, an increase of 12.2 per cent on the €26.3 million recorded in 2016. This was underpinne­d by growth in revenues, which in 2017 amounted to €166.3 million compared with €157.0 million in 2016. In addition the 530,000 and more, customer connection­s in Malta, the GO Group is now also servicing a further 154,000 customer connection­s in Cyprus, through Cablenet.

Mr Patil said, “In line with our long-term strategy, GO is now more diversifie­d, both in terms of the sectors it serves, as well as the markets it operates in. Whatever the sector or market however, we believe that customer experience is key and this shall be an important focus going forward. We have actively listened to our customers, and analysed their feedback to better understand their needs. Most importantl­y, we are constantly striving to improve our services at every touchpoint. One major component of customer satisfacti­on is the infrastruc­ture on which GO’s product developmen­t is based. We have made significan­t investment­s in this regard and have committed a further €100 million investment over the next five years. This investment is already delivering genuine benefits for our customers and is allowing GO to deliver the best mobile, internet, and TV service in the country.’

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