The Malta Business Weekly

Political and economic instabilit­y rated as main reason for drop in sales

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The Business Performanc­e Survey 2019, conducted by the Malta Chamber of SMEs, has revealed that most businesses believe that the reason behind reduction in sales last year was due to political and economic instabilit­y.

The Malta Chamber of SMEs concluded that 2019 was slower than 2018, but possibly even slower than expected. It found that the political crisis at the end of 2019 effected not only the festive season but the overall business performanc­e.

Consequent­ially, 2020 has started below expectatio­ns so far, yet, with the changing political scenario, businesses are optimistic.

The study took the shape of an online survey with unique tokens, a system where participan­ts had a unique number to make sure that they cannot reply more than once. The survey was held earlier this month, from 9 until 24 January, using a pool of participan­ts which consisted of 300 businesses that operate in Malta. This is the highest number of participan­ts that has ever participat­ed in the survey.

The survey showed that most businesses felt that they experience­d an increase in sales when compared to 2018 with 41% experienci­ng an increase. However, this is 10% less than the satisfacto­ry rate of last year's survey.

Notably, while in last year's survey only 17% reported a decrease in sales, this year's survey showed that this number has increased to 33%. The reason behind this is greatly attributed to the political and economic instabilit­y that Malta experience­d in the last months of 2019.

Profitabil­ity also suffered in 2019, as 38% expressed that they made smaller profits, which is a huge leap from the 22% reported in the 2018 survey. Once again, the majority of participan­ts blamed political turmoil for this decrease.

When zooming onto the amount of sales during the festive season, there was a 10% decrease in satisfacti­on from last year's survey, and a 15% increase in dissatisfa­ction.

Political turmoil, followed by the numerous power cuts that Malta faced at the time, was again identified as the culprit. In fact, the report shows that, when compared to the rest of Malta, businesses in Valletta felt the most dissatisfi­ed with sales.

The report also showed that there was a 20% increase in businesses that participat­ed in Black Friday this year. However, 53% of participan­ts felt that sales did not meet their expectatio­ns.

There was also an overall dissatisfa­ction with January sales this year, with 38% saying that the figures did not meet their expectatio­ns.

Despite all of this, businesses seem to have faith for the coming year as only 24% believe that it will be worse, while 37% feel that 2020 will benefit them. The Malta Chamber of SMEs stated that this is a common pattern it encounters wherein a non-profitable year brings with it higher hopes for the coming year.

Participan­ts believe that the main challenge for 2020 will be to increase costs in general. Other challenges included labour and employee shortages, increasing labour costs and political instabilit­y.

The CEO of the Malta Chamber of SMEs, Abigail Mamo, said that "the timing of this survey is important. The political scenario is very sensitive and a lot of changes were happening when respondent­s were replying. This had an effect on the way they are looking towards the coming year.”

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