The world watches as another cruise line returns to service
All eyes are on MSC Cruises these days as they attempt to restart Mediterranean sailings from Italy. This is a major step for the industry, given that the company will be implementing many of the protocols others, including all of the major players in the American markets, are considering.
“During the pause in our operations, we focused on developing a comprehensive operating protocol that builds upon already stringent health and safety measures that have long been in place on board our ships,” said company chairman Pierfrancesco Vago.
What will be different?
• Rapid testing will be mandatory upon embarkation, • Only cruise line-sanctioned shore excursions will be
available,
• Daily temperature checks will be done at various
points around the ship,
• Social distancing will be practiced in bars, restau
rants and entertainment venues,
• Masks will be left in every stateroom and available at
various spots around the ship, and
• A new onboard guest relations centre will allow staffers to handle guests digitally or by phone. Perhaps not surprisingly, the policy which will not allow guests to leave the ship unless they are on an MSC-organised shore excursion, has created some controversy.
MSC released a statement addressing the change and said: “By taking this decision the company is able to ensure that every aspect of the guests’ time ashore meets the appropriate standards of health and hygiene, from ensuring that transfers are properly sanitised, that tour guides and drivers are wearing PPE, venues and sites to be visited are pre-screened to ensuring there are reserved areas for MSC Cruises guests at attractions.”
The 181,541-ton MSC Grandiosa was the first ship to depart from Genoa on Sunday, 16 August for a sevennight voyage. The ship will visit the Italian ports of Genoa, Civitavecchia and Naples.
The smaller 95,128-ton MSC Magnifica will sail the Eastern Mediterranean on 29 August for a seven-night voyage. That vessel will leave Genoa and call on Bari, Trieste, Corfu, Olympia and Athens in Greece.