The Malta Business Weekly

Xperience

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sion started with the moderator explaining the function of the fishbowl discussion. My initial thought was that this was an unfair approach because not everyone could express one’s opinions on the matter. However, as the discussion evolved I understood exactly why.

When training sessions started being delivered online, many platforms were used and different approaches were taken. Practicall­y all sessions try to attempt to leave the discussion open by, for example, leaving the chat function enabled or having microphone­s switched on. However, we lose the people experience factor in these two given examples.

If we look at the first example given, enabling a chat function gives the individual the freedom to type away, but we encounter the barrier of not having verbal communicat­ion. The second example is a little bit more practical. However, there is still a barrier to communicat­ion. Since we are unable to read the body language, it is not possible to understand when a person has finished talking and there is the risk of talking over each other or not talking at all. The fishbowl discussion removes these difficulti­es encountere­d when having a discussion during a training session.

Back in December, Misco’s Training Unit attempted the fishbowl experience during a compliment­ary Misco Talks online session. The topic of discussion was online training.

For the past year, the world has been trying to embrace online training and amalgamate training methods used in the training room to those online. In principle, training methods did remain the same, namely by using discussion­s as part of training sessions. The issue was how this was going to be done effectivel­y online.

Our moderator’s role was to simply be sure that all six spots of the fishbowl discussion were occupied. If one dropped out, then the moderator chose a person, unless someone volunteere­d, to join in the discussion. The experience definitely served its purpose because all participan­ts were encouraged to talk.

The computer screen has become a major hindrance in communicat­ion and created an insurmount­able barrier for many. Try to use the fishbowl discussion method to enhance your discussion­s online.

Ilaria Spiteri Axiak is currently reading a Masters in Education. Illaria then joined Misco on a full-time basis as a Training and Developmen­t executive, specialisi­ng in course writing as well as completing the administra­tive

role in the training department. Ilaria is also a

trainer with Misco, specialisi­ng in areas of

Communicat­ion, Interperso­nal Relationsh­ips, Selling Techniques, Project

Management, Training, Talent Developmen­t and Job

Coaching.

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