The Malta Business Weekly

Third country nationals wanting jobs in tourism and catering will require skills card from 2024

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As from next year all new third country nationals (TCNs) seeking to relocate to Malta to be employed in the tourism and catering industries will be required to sit for a number of courses before coming over, the government announced on Thursday.

By 2025, all tourism and hospitalit­y workers will require a skills

card to work in the industry, Institute for Tourism Studies (ITS) CEO Pierre Fenech said.

Prospectiv­e employees will be required to follow courses which tackle English proficienc­y, basic customer care and knowledge on the Maltese tourism product. These will be conducted by ITS. Fenech said that the industry requires quality workers and a skills card is the first step in a long journey to ensure that this is achieved. Since staff turnover in the industry is significan­tly higher than that in other sectors, this has resulted in large vol

umes of untrained workers.

As from next year, when an employer in the industry seeks to employ TCNs, the potential employees have to complete the online courses and, once this process is ready, the applicants can progress with their work permit registrati­on with Identità.

If a work permit is granted, the applicant must schedule an appointmen­t with ITS three weeks prior to arrival in Malta, in order to sit for in-person assessment­s. The assessment­s are to be held in three days from the date of ar

rival.

If an applicant fails their inperson assessment, ITS is to inform Identità for the TCN to be expatriate­d. If the exam is passed, Identità confirms the applicant’s work permit.

The employers in question must then be registered by the Malta Tourism Authority (MTA), which finally issues the skills cards.

By October 2024, all employees seeking renewal for their work permit will also be required to sit for the courses, and by January 2025, this extends to Maltese

and EU citizens.

Identità CEO Mark Mallia stated that the agency will work closely with ITS in order to verify an applicant’s skills.

Home affairs minister, Byron Camilleri said the government will be carefully monitoring the effects of the changes in order to implement similar requisites in other industries.

Tourism minister Clayton Bartolo said the government has already consulted with the relevant stakeholde­rs who responded positively to the proposed changes.

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