The Malta Independent on Sunday
Mapfre Middlesea appoints new CEO
Mapfre Middlesea plc has announced the appointment of Javier R. Moreno Gonzalez as its new chief Executive officer. The appointment was approved by the company’s board of directors as from 1 April.
Prior to his appointment as president and CEO of Mapfre Middlesea plc, Gonzalez held various executive positions throughout his career, through which he was able to influence and reinforce Mapfre Group’s commercial and business development, as well as important technical and customer service functions. This experience has provided Gonzalez with a broad managerial vision in this line of business, which he will now apply to the further development of Mapfre Malta.
Furthermore, in recent years, Gonzalez has been participating in the development of strategic projects at Corporate Group level through the implementation of strategies across different countries. As a result, he has gained a thorough understanding of the existing capabilities in other countries and at Group level, as well as of practices that have a proven record of accomplishment, which could potentially also be applicable to Malta. In addition, the new CEO strongly believes in sustaining a corporate culture whereby the development or enhancement of products and services should derive from a
thorough analysis of the “real” needs of customers. By placing the client at the centre of the company’s activities, Mapfre Middlesea will be able to adapt and enhance its value proposition model accordingly.
Following his appointment, the new CEO of Mapfre Middlesea commented: “I consider myself very fortunate to be appointed by the Mapfre Group to this position of significant responsibility. This is a new professional challenge that I find exciting and which I face with great enthusiasm.”
In light of the current economic crisis imposed by the Covid-19 pandemic, the CEO added that: “There are many challenges in the road ahead, but we must look to the future with optimism because we have the capabilities and resources to grasp the opportunities within our reach. During my time at Mapfre Middlesea, I would like to continue contributing to the Group’s transformation process and make our processes more digitalised, efficient and sophisticated. We aim to achieve this with one goal in mind; we want to be the company that generates the best experience for its customers. This will allow us to cultivate long-term relationships by accompanying them and adapting our value proposition to their needs at all times. Our focus will continue to be on offering the best service, especially in these very particular circumstances.”