NWR to allow extension of Black Friday bookings

Black Friday voucher clients with bookings made before 17 June 2021 can amend their reservations before their arrival date until 31 August 2021, Namibia Wildlife Resorts (NWR) announced on Tuesday.

Throughout the past 15 months, NWR needed to find innovative ways to sustain its business through various specials such as its Black Friday promotion in November 2020, it said in a statement on Tuesday.

NWR managing director Matthias Ngwangwama in the media statement said with the travel restrictions that the president announced in June, which restricts exit and entry into the Windhoek-Okahandja-Rehoboth local authority areas, several clients with Black Friday vouchers were affected.

“These measures by the president are there to safeguard our nation and as NWR, we are in full support of them. That’s why, based on this, we have decided to allow our Black Friday voucher clients that made their bookings before 17 June the ability to move their reservations until 31 August,” he said.

Ngwangwama further encouraged clients who had not redeemed their vouchers or made their booking before the announcement by the president, to do so and travel before 30 June, otherwise they will forfeit these vouchers as per NWR’s terms and conditions.

“To ensure that this process is smooth, we would like to appeal to our clients to send their written adjustment requests to our booking offices, or where their original booking was created,” he said.