International ride-hailing service launches in Namibia

Yango, an international service for ordering rides online, has announced its launch in Windhoek, making Namibia the eleventh African country where Yango is available.

Yango already operates in many countries across Europe, Central Asia, the Middle East and Africa, including Ivory Coast, Ghana, Cameroon, Senegal, Zambia, Angola, Congo Brazzaville, DRC, Mozambique and Algeria.

“We see great potential in the Namibian market, as the country has a growing and diversified economy – and there is a high demand for a modern ride-hailing service. As comfort, safety and affordability are among our top priorities, Yango has developed our own security features and technologies that allow both users and drivers to feel safe and at ease during every trip. We are convinced that people in Windhoek will appreciate the care and features we have added to our ride-hailing service,” said Adeniyi Adebayo, general manager for Yango in Africa.

Yango mobile app for iOS and Android is available for free download in English and many other languages.

To order a car, users download the app, open it and specify their destination.

When geolocation is enabled, the service pinpoints where the user is and finds the nearby driver who will arrive the fastest.

Yango is a cash-only service now, so when a user orders a car, they input their destination address and the app algorithms automatically calculate the price of the trip ahead of time.

If a user needs more information, has a question or even forgets something in the car, he or she can contact a dedicated support team through the app.

As a means of additional quality control, Yango app allows users to rate each ride, and drivers with low ratings may be denied access to the service for a period of time.

Unlike other online services available, the Yango app uses its own mapping, routing, navigation and smart order distribution technologies.

They can reduce the net cost of the ride and the time drivers (Yango partners) spend looking for a customer.

Yango’s routing and similar technologies ensure the efficient use of drivers’ time while providing predictable and affordable service to riders.

Yango does not operate its own cars or drivers; instead, it facilitates local transportation providers, Yango partners (companies who provide transportation services independently), to use its services.

Along with the app launch, a dedicated centre for Yango Partners’ drivers has recently been opened in Windhoek.