Meet Marie – Bupa su­per woman

Central Leader - - HEALTH& WELL-BEING -

Af­fec­tion­ately known as Marie ‘Bupa’ Dilly, in her role as com­mu­nity li­ai­son co­or­di­na­tor, Marie Dilly works closely with care home man­agers, res­i­dents, re­fer­rers and fam­i­lies at what can be a very stress­ful time in a per­son’s life.

A real su­per­woman, she is on hand day or night to visit peo­ple in the com­mu­nity, staff the 0800 De­men­tia helpline, at the same time as help­ing peo­ple in the com­mu­nity make the tran­si­tion to a care home.

Marie is ded­i­cated to find­ing the right care so­lu­tion for ev­ery in­di­vid­u­als need. When a loved one re­quires res­i­den­tial care Marie will meet with fam­ily and along with the Needs As­sess­ment team help de­ter­mine the best care for them. With over 20 years of nurs­ing ex­pe­ri­ence many of which have been spent in aged care, Marie un­der­stands how it can be a chal­lenge mak­ing the tran­si­tion from home to res­i­den­tial care.

Start­ing with Bupa in 2009 Marie’s role of com­mu­nity li­ai­son co­or­di­na­tor was the first of its kind. Four years on and af­ter much success, Bupa has three com­mu­nity li­ai­son co­or­di­na­tors across New Zealand. ‘‘I love my role at Bupa, I love the peo­ple I meet out in the com­mu­nity and it’s very re­ward­ing when you see peo­ple set­tle into their new home,’’ Marie says.

Marie em­braced her role at Bupa very quickly and soon be­came the ‘go to’ per­son. Al­ways go­ing above and be­yond Marie was the proud win­ner of the supreme Per­sonal Best Le­gend award, of which only one is awarded an­nu­ally to a Bupa em­ployee. Marie says, ‘‘I felt very hum­bled to re­ceive the Le­gend award and was ac­tu­ally speech­less for a while – which is not like me! I wear the new blue Le­gend badge proudly.’’

Care and un­der­stand­ing: Marie ‘Bupa’ Dilly loves her role.

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