Keys to smooth operation – listening and planning

A big part of ensuring the smooth operation of a new project is clear communication between client and provider. Aurora receives excellent reviews from its clients who say they listen to client needs and maintain regular contact throughout the project and post-installation.

Geoff Hadwin, general manager at Cresta Mushrooms has first-hand experience as Aurora supplied and installed a metal detector for their production plant.

“Aurora listened to what we wanted and sourced the machine we needed. They then programmed it to what we wanted and installed it,” says Geoff.

“It was a complicated thing they were having to do, but they were good, and they were always very pleasant to deal with. And once the machine arrived their communication level was great.”

Every load of mushrooms now goes through the new metal detector to ensure no metal contaminant is passed on to the consumer, and its main benefit is that it saves a lot of product.

Cresta Mushrooms didn’t consider going with any other supplier when Aurora was recommended to them, and Aurora delivered on their high expectations.

“We were happy with their product, price and service, and with their performance,” says Geoff.

The Aurora quality assurance team specialises in foreign matter control and product inspection. Our German made metal detectors and checkweighers are known globally as the cutting edge in quality and technology along with the revolutionary FORCE10 magnetic separators.

The metal detection equipment is supplied to many industries globally, to ensure compliance with the numerous standards and best practice guidelines necessary to produce world-class product. With robust food grade manufacture, simple operation and intelligent technology, these units ensure a simple solution for a large variety of applications.

With our range of check-weighing, metal detection, magnetic separation, X-ray and metal detectable products, Aurora provides the complete product security package to protect you and your company, enabling you to add significant value to the quality of your products and brands.

Visit our stand # 3078 at the Foodtech Packtech Exhibition, ASB Showgrounds, Auckland from 23 to 25, September 2014. Aurora will have on display a range of our Force10 Magnetic Separators and quality assurance equipment.

Our team of consultants and engineers will partner with you to provide a complete solution for your particular application to increase your product quality, brand integrity, peace of mind, and set your company ahead in its field.

Contact Aurora today for all your quality assurance requirements.