Renters face mental health difficulties

A mental healthcare system dictated by geographic boundaries is putting strain on renters, an Auckland clinic patient says.

Auckland District Health Board’s (ADHB) four mental health centres are divided into four zones, each covering a portion of Auckland central’s population.

Established in the late 1970s, the purpose was to provide clinical services to the surrounding community.

However, some say the format is outdated and negatively impacts renters, who are facing rising rents and uncertain leases.

ADHB Taylor Centre patient and Lifeline phone counsellor Ruth Amato said an unexpected move or eviction could result in therapy setbacks, returns to waiting lists or changes in therapists.

Particular stress was placed on the unemployed and those on a low income as they could not be picky and had to take whatever was available out of desperation, she said.

It was not uncommon for patients to lie about their living arrangements so they could continue care at their current clinic and not face the stress of having to transfer, she said.

‘‘It’s so hard because you have to be honest with your psychologist, and when you need things like the crisis assessment teams they need your address in case they have to come and get you or call the police.’’

Amato had experienced troubles with these zones when her landlord suddenly decided to sell her rental in 2014.

At the time, she was in care with the St Lukes community mental health centre where she had been appointed a psychologist and had started a two-year therapy programme .

The only place secureable was an apartment in the city, which meant she was no longer zoned for the St Lukes facility and had to transfer to the Taylor Centre, she said.

‘‘I lost the psychologist I had just started seeing, and the therapy programme. I had to wait another three months to see another psychologist,’’ she said.

ADHB director of mental health and addictions Anna Schofield said community mental health teams were working to reduce psychologist wait times.

When someone changes area, clinic teams underwent a handover process to ensure they received consistency in their treatment, she said.