Herald on Sunday

Facebook fracas points to importance of real life

- Liam Dann u@Herald business editor-at-large s

If we needed any more proof that privacy as we knew it is dead, Facebook’s Cambridge Analytica scandal is it. Welcome to 1984. It’s not quite the world George Orwell envisioned. It’s less overtly authoritar­ian but it’s even more efficient when it comes to the appropriat­ion of your personal informatio­n.

So what is going on that has wiped more than US$50 billion ($69.25b) off Facebook’s value and got me reaching for my tinfoil hat?

A British firm called Cambridge Analytica is in the gun.

It claims to be a consumer research and marketing company but it is an offshoot of US military contractor SCL.

Its focus was political, it worked on the Donald Trump presidenti­al campaign. A UK Channel 4 sting recorded CEO Alexander Nix explaining the key role it played in getting Trump elected.

It harvested personal informatio­n via Facebook with one of those personalit­y test apps you see in various forms all over the internet: “Only five per cent of people can pass this intelligen­ce test.” “Which 80s pop group are you?”

Social media is awash with them. Only this one was more sophistica­ted and sinister.

What’s especially galling about Cambridge Analytica was they not only convinced 270,000 people to sign away their rights and do the stupidity test, they were then able to exploit Facebook’s data sharing rules to access the friends of those people.

That netted the data of 50 million unsuspecti­ng people.

Don’t do those tests and quizzes, people! But even if you are you are using Facebook cautiously you are vulnerable to the actions of some distant contact that you only friended to be polite.

Thankfully, the revelation­s in US and UK media have sparked a backlash.

Whether it really changes anything remains to be seen.

It’s easy to look at your Facebook feed and wonder what the issue is. What sort of data do I have that is worth mining?

Kids’ birthday parties, camping holidays, a bit of a rant about the local bus service.

If you’re smart you don’t share the serious stuff, right?

Well, many people do. And they have a right to do that and should have a right to choose with whom they share that.

Yes, we sign away rights in the terms and conditions but there’s an assumption of responsibl­e, ethical sharing implicit in the agreement.

It’s one Facebook promoted from its inception and it’s a trust Facebook has belatedly admitted to betraying.

Bear in mind Cambridge Analytica wasn’t using the data it harvested to blackmail those with unpalatabl­e political views.

It was looking for people whose unpalatabl­e views made them potential Trump voters. That enabled Trump’s campaign to direct-market them to mobilise the vote in key battlegrou­nd States.

It worked.

The idea privacy doesn’t really matter assumes we live in a world of benign corporate and government­al forces.

I actually believe that, by and large, we do, in New Zealand at least. And for now.

But look around the world or back through history. There are no guarantees.

Plenty of Americans are currently questionin­g that propositio­n.

There is the issue of choice, of course. You didn’t have to sign up to Facebook. You can delete your profile.

Sure, we don’t have to use social media any

“Only five per cent of people can pass this intelligen­ce test.” “Which 80s pop group are you?” Social media is awash with them. Only this one was more sophistica­ted and sinister.

more than citizens of East Germany didn’t have to use telephones they knew were probably bugged.

But seriously, what a drag.

New technology offers us extensions to human behaviour.

If we can’t trust it — and it looks like we can’t — we lose the freedom to openly express ourselves. Our social media selves become a pale shadow of real human personalit­ies.

That’s where the comparison­s to Orwell start to ring true.

If we integrate fully with a technology that creates limits rather than freedoms, how is that progress?

It is certainly not what we were sold.

If there’s any good news here it’s Facebook has been punished by investors. It tried to portray itself as a victim. No one is buying it.

Its shares dropped in value about US$50b last week. That’s something Mark Zuckerberg, the board and management will pay attention to.

Zuckerberg apologised and promised to make changes. He is also likely to face a Congressio­nal hearing and scrutiny from the US privacy regulator.

It would be great to see regulators tighten privacy rules to protect social media users but one suspects the genie is out of the bottle.

For better or worse we now live in a world where we have to moderate what we say and share in the knowledge we are being watched — even if those watching are, for now, relatively benign.

I doubt anything will get me off Facebook any time soon.

It has become too deeply embedded in my life. I like seeing what old friends are up to.

And although I find the idea of outsourcin­g my memories to a tech company disturbing, its ability to store photos and anniversar­ies and share them with me unprompted is pretty handy.

But I know those friends won’t be seeing the real me and it’s likely I’m not seeing the real them.

This week’s revelation­s are a reminder that although social media can be a useful tool, we mustn’t let it crowd out our real life.

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