Herald on Sunday

Chinese eateries take big hit

Business collapses loom as customers stay away amid coronaviru­s fears

- Lincoln Tan

Many Auckland Chinese restaurant­s may be on the brink of collapse as fears over the coronaviru­s outbreak continue to drive away customers.

Business at Auckland establishm­ents has dropped by up to 60 per cent over recent weeks, and the NZ Chinese Cuisine Associatio­n says many may be forced to shut.

Associatio­n board member Harry Cai said most of the associatio­n’s 500 members were “bleeding” and struggling to keep afloat.

Cai, who is the general manager of Guangzhou Hotpot in Newmarket, said his restaurant has had more than 200 cancelled bookings since the Covid-19 epidemic started.

The much-loved favourite over the Chinese New Year season became a casualty after reports 10 members of a Hong Kong family got infected with the virus after sharing a hotpot meal.

“After that news report, our business got affected along with all other hotpot restaurant­s here too,” Cai said.

In Browns Bay, Panda Hotpot had a sign posted on its main door stating it would be closed for nine days “due to the novel coronaviru­s and considerin­g public health and safety to protect our staff and customers”.

Cai said other hotpot restaurant­s in Takapuna and elsewhere had been forced to shut “for economic reasons”.

“To be honest, our turnover now is not enough to cover cost. I think we can survive two or three months in this environmen­t, but there are many others who can’t.

“We are already seeing many Chinese businesses being listed for sale in the past few weeks, but there are not many takers.”

On a Facebook food-sharing page Lazy Susan, pictures and posts of empty Chinese restaurant­s are being shared.

“Due to the lack of Chinese tourists at this time, the Auckland yum char scene is dead,” one post said.

“My dad goes out with one of his oldest mates every day for yum char and has reported patronage is down

at his regular spot, Hees Garden, [which] has actually closed for two weeks because of it. Dad has branched out to other locations but says they’ve all been really quiet, too.”

Cai wants the Government to run a campaign to get locals to support Auckland Chinese restaurant­s.

“The fear is unfounded, there is not a single case of coronaviru­s in New Zealand and we need the officials to tell people that it is safe to eat out,” Cai said.

A Restaurant Associatio­n survey

found business to be down by as much as 60 per cent at Chinese restaurant­s here.

Associatio­n chief executive Marisa Bidois said the survey showed there had been some effect on businesses as restrictio­ns on travel through China resulted in fewer visitors.

“This has inevitably resulted in restaurant cancellati­ons, particular­ly from some of the larger tour groups,” Bidois said.

“We are hopeful that once restrictio­n has lifted, business the will

return to normal.”

However, she said it was a challengin­g time for hospitalit­y business owners because many of them relied on revenues from the busy summer season to see them through winter.

“The more worrying feedback we are hearing from members is that diners are eating out less, particular­ly in Chinese restaurant­s,” she said.

“This is extremely worrying for our restaurant community. We want to reassure the public that they should feel safe to continue to dine out in their favourite establishm­ents.

“We enjoy a vibrant and diverse dining scene in New Zealand and we want to see that continue.”

The associatio­n was offering extra marketing and mentoring support to affected businesses.

The number of confirmed cases of Covid-19 in China now stands at 66,492, while the death toll in the country has risen to 1523 people, according to a notice from the National Health Commission.

● Virus numbers drop, p31

 ?? Alex Burton ?? Harry Kai, general manager of Guangzhou Hotpot, says restaurant­s are struggling.
Alex Burton Harry Kai, general manager of Guangzhou Hotpot, says restaurant­s are struggling.

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