Herald on Sunday

Lockdown and how we spent it

- Tom Dillane

The spending habits of Kiwis during lockdown restrictio­ns have been revealed, and streaming services, supermarke­ts and fast food enjoyed a significan­t boom.

Westpac has released anonymised data on its customers’ spending from February 27 to May 13 as New Zealand moved from level 4 to level 2.

Spending on digital subscripti­ons and digital goods including media, books, movies and music increased massively in the lead-up to level 4 and stayed high into level 3.

But as soon as the country moved into level 2, those digital subscripti­ons dropped to fewer than pre-lockdown transactio­n figures.

Fast-food chains, which lost all their sales during level 4 while closed, rocketed back up to greater than prelockdow­n sales numbers as soon as they reopened in level 3.

“A benefit of this data is that we can see spending behaviour, which can help us cater our systems to customers’ behaviour,” Westpac tech area lead Hamish King said.

Supermarke­ts had initial spike as level 4 began but nose-dived as level 2 came into effect and restaurant­s, bakeries and cafes reopened. New Zealanders have been eating out in level 2 — and daily transactio­ns at eateries are now close to prelockdow­n numbers.

Hair salons had one of the highest booms of any industry when New Zealand entered level 2. Barber and beauty shops enjoyed daily transactio­ns double that of figures before Covid-19 when they reopened.

Gambling was seemingly immune to lockdown, consistent­ly recording high transactio­ns online, through lottery tickets and betting.

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