The stats are pretty grim: the cost of cy­ber-crime in Aotearoa in 2016 was an es­ti­mated $257 mil­lion, and 83 per­cent of Ki­wis have ex­pe­ri­enced a cy­ber-breach. Yet al­most two-thirds (61 per­cent to be pre­cise) didn’t change their on­line be­hav­iour.

Idealog - - DESIGNERS INSTITUTE OF NEW ZEALAND - Cre­ative Di­rec­tors:Ch ar­lene Tu rei, Phil Dun stan-Brown Client: MBIE

That’s where the Com­puter Emer­gency Re­sponse along­side the Min­istry of Em­ploy­ment (MBIE) to cre­ate a web­site for a new gov­ern­ment agency that en­ables all New Zealan­ders to be alerted to, and able to

Char­lene Turei says the web­site was de­vel­oped to make it easy for people to tools, al­low­ing CERT to re­ally closely with them,” she ex­plains, adding the task was some­what eas­ier since CERT had no pre­vi­ous brand that the pub­lic was fa­mil­iar

Turei says the idea was to make the site ac­ces­si­ble to two au­di­ences: ev­ery­one could un­der­stand re­gard­less of whether or not they had a tech back­ground, and it also needed to be able to meet the needs of tech cen­tred de­sign needed to be

im­por­tant for non-tech­ni­cal users, who could be com­ing to the site in a state of needed to be friendly and

That friend­li­ness – or at least the fact the web­site is who may be pan­ick­ing – and use of nat­u­ral lan­guage to help di­ag­nose prob­lems is what Turei says she’s most form that would help people feel like they’re be­ing

Put even more sim­ply? way that doesn’t stress you

Not bad for a web­site

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