Health ser­vice cham­pi­ons for users to raise pro­file

Kapi-Mana News - - NEWS -

Ad­vo­cates from the Na­tion­wide Health & Dis­abil­ity Ad­vo­cacy Ser­vice will be out and about on the streets in July, pro­vid­ing in­for­ma­tion about con­sumer rights when us­ing a health or dis­abil­ity ser­vice.

Pa­cific com­mu­ni­ties through­out the coun­try, in­clud­ing Porirua’s, will be the fo­cus for 48 ad­vo­cates, as such com­mu­ni­ties are less likely to know about their rights, said a group spokesper­son.

The Code of Health & Dis- abil­ity Ser­vices Con­sumers’ Rights came in to ef­fect in 1996. Un­der the code, a na­tion­wide con­sumer ad­vo­cacy ser­vice was es­tab­lished to pro­mote con­sumers’ rights and to as­sist con­sumers who feel their rights have not been re­spected.

The ad­vo­cacy ser­vice is free, con­fi­den­tial and in­de­pen­dent of health and dis­abil­ity ser­vice providers.

Ad­vo­cates are avail­able to pro­vide free ed­u­ca­tion ses­sions on con­sumer rights and provider re­spon­si­bil­i­ties, as well as the role of the Health and Dis­abil­ity Com­mis­sioner and how an ad­vo­cate can as­sist.

Any­one who wants in­for­ma­tion about the Code of Rights, how to or­gan­ise a free ed­u­ca­tion ses­sion or be­lieves that their rights un­der the Code of Health & Dis­abil­ity Ser­vices Con­sumers’ Rights have not been re­spected, can phone 0800 555 050 or email ad­vo­cacy@hdc.org.nz to be put in touch with an ad­vo­cate.

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