HNZ acting manager Tenancy Services Stephen Wilson responds:
We believe that the insulation of properties is an important factor in the health, wellbeing and affordability for the families living in Corporation properties, which is why we are undertaking a number of insulation upgrades across the country.
In regards to the property in question, in 2004 we installed underfloor insulation and in 2011 we installed a heat pump.
Our records show that we were first notified by the tenant that the underfloor insulation was coming away in August 2010.
Following this we attempted to access the property on four occasions to inspect this, but were unable to due to the tenant not being home.
We successfully gained access in September 2010 and re-secured the insulation. In September 2011 the tenant called us again to say the insulation was coming down again. We inspected this within two days and suspect the damage was caused by cats.
We have since removed the old foil insulation and installed new polyester Editor,
I was delighted to learn that Paul Marlow’s plan to operate a wakeboard cableway on Aotea Lagoon has suffered another setback. His application for resource consent is now likely to be delayed for at least another year.
I read in the local news media recently that the Napier City Council is planning a major development on the foreshore there, including a BMX track and a wakeboard cableway.
I suggest that Mr Marlow contacts