Air opinions in survey

Porirua City Council is seeking feedback from residents about whether they are happy with its services, facilities and performance through its annual survey.

Interviewing for the survey started last Friday and is expected to be completed by the middle of March.

National Research Bureau (NRB), an independent research company offering specialised services to Local Authorities throughout New Zealand, has been commissioned to undertake the survey and report to the council.

Using a randomised selection method, residents will be contacted by a door-to-door interviewer, and asked their opinions on council services. The survey is totally confidential.

‘‘As a council committed to improving our service to residents it is important that we have accurate and up to date information on how current services are regarded,’’ says chief executive Gary Simpson.

‘‘The best way to obtain this is to interview a representative crosssection of people, and to have this done by an independent group to ensure impartiality.’’

The results of the survey form part of the council’s formal reporting and future planning for improvements to the council’s delivery of services.