ASB boss announces retirement
ASB chief executive Barbara Chapman is stepping down next year, after seven years in the role.
The bank has delivered a series of record profits in that time, including the first $1 billion result this year.
In 2011, ASB’S annual profit was just over half that at $568 million.
Chairman Gavin Walker said Chapman would leave a lasting legacy. ‘‘Barbara’s decision to retire caps a remarkable career of continuous service to ASB and the Commonwealth Bank group more broadly,’’ he said.
‘‘During her tenure, ASB has continued to transform into a digitally-focused organisation with a renewed commitment to delivering unbeatable customer experiences across all its channels.
‘‘The board, and CBA as shareholder, are grateful for Barbara’s leadership and dedication to ASB’S long-term success. She has built an outstanding leadership team that will continue to seamlessly execute the bank’s strategy to achieve its goals and vision.’’
Chapman said the time felt right to hand over to the next generation of leadership.
‘‘Being chief executive of ASB has undoubtedly been the highlight of my career and I shall always be proud of what we have achieved,’’ she said.
‘‘It has been a privilege to work with such passionate people over the years and I will continue to watch their careers with interest.
‘‘ASB is set on a strong course for the future as we continue our focus on digital transformation, customer service and fostering a culture of collaboration across the bank. In terms of my own future, I am just excited to be able to take some time to think about areas of future interest and challenge.’’
The bank has started a recruitment process to find Chapman’s replacement. –Stuff