Check­out star

Matamata Chronicle - - News - By KA­T­RINA TANIRAU mata­mata.ed­i­tor@ wrcn.co.nz

Ev­ery­one ap­pre­ci­ates a friendly check­out op­er­a­tor and Mata­mata is lucky to have an abun­dance of them.

New World Mata­mata staff mem­ber Clarice Rigg is one such checker.

Her ded­i­ca­tion to ex­cep­tional cus­tomer ser­vice and swift scan­ning skills have seen her take out the re­gional Checker of the Year com­pe­ti­tion.

Clarice com­peted against about 150 op­er­a­tors from New World, PaknSave, Gil­mours and Four Square at Founders The­atre in Hamil- ton and won a large gift bas­ket and $300 pressie card.

She now goes to the fi­nals in Auck­land on Novem­ber 16 where she has the op­por­tu­nity to win a lap­top, iPhone, printer and $1000 pressie card.

The last time New World staff were recog­nised at the com­pe­ti­tion was in 2001 when staff took out the top three spots.

New World check­out man­ager Lucy Huri­waka who helped Clarice with her prepa­ra­tion, said Clarice did ex­tremely well to keep her cool un­der such pres­sure.

A to­tal of 30 items had to be scanned in un­der 50 sec­onds. There was one non­scan item and the num­ber needed to be keyed in.

Clarice did all this, while en­sur­ing that the best cus­tomer ser­vice was given, no items were knocked over and they were sep­a­rated ap­pro­pri­ately.

‘‘I’ve been work­ing at New World for four and a half years so I know the drill,’’ Clarice said.

As part of the process, all fi­nal­ists will have a mys­tery shop­per go through their check outs in the next two weeks.

Clarice will be judged on her per­for­mance and her score will go to­ward her over­all score.

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