State of toi­lets de­fended

Matamata Chronicle - - News - By KA­T­RINA TANIRAU mata­mata.ed­i­tor@wrcn.co.nz

The con­di­tion of the He­tana St toi­lets has come un­der scru­tiny with some Mata­mata res­i­dents walk­ing in and straight out again.

How­ever, a num­ber of other res­i­dents on Face­book have come to the de­fence of clean­ers who tend to the toi­lets, say­ing they have al­ways found the toi­lets to be in ex­cel­lent con­di­tion and pleas­ant.

‘‘I use them when I need to and have al­ways found them to be very pleas­ant. I’m happy to use them,’’ Pam Gore said.

A con­cerned res­i­dent, who wished to re­main anony­mous, told the Mata­mata Chron­i­cle, her and her grand­daugh­ter went to use the toi­lets and were so hor­ri­fied by the mess, they turned around and walked out.

‘‘I think if a charge was in­tro­duced maybe the coun­cil could em­ploy some­one to man the toi­lets dur­ing peak hours to stop them from end­ing up in a mess,’’ she said.

Mata­mata- Pi­ako Dis­trict Coun­cil com­mu­ni­ca­tions of­fi­cer Ni­cole Nooyen said a team of clean­ers tend to all the toi­lets in the dis­trict and clean the busiest ones sev­eral times a day.

He­tana St toi­lets are cleaned three times daily, she said.

‘‘ Oc­ca­sion­ally the toi­lets be­come messy be­tween clean­ings and the clean­ers ad­dress it as soon as they re­turn,’’ she said.

If a com­plaint is lodged with the coun­cil within work­ing hours, the clean­ing team will re­spond within half an hour.

In the last fi­nan­cial year (July to cur­rent) three com­plaints about the He­tana St toi­lets were re­ceived.

‘‘We have also re­ceived a large amount of com­pli­ments through let­ters and on our web­site about the clean­li­ness of the He­tana St toi­lets,’’ Ms Noo­nan said.

If mem­bers of the com­mu­nity have any com­ments about the state of any of the dis­trict’s pub­lic toi­lets they can phone the coun­cil on 0800 746 467.

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