New Zealand Listener

Who do you think you are?

The credibilit­y of the world’s most popular personalit­y test has long been debunked yet the desire to understand our “type” remains.

- by Joanne Black

The credibilit­y of the world’s most popular personalit­y test has long been debunked yet the desire to understand our “type” remains.

If someone at a party introduced themselves as “an ENTJ”, would you a) embark on an animated discussion about personalit­y types or b) run for the door? To know that ENTJ stands for extroversi­on, intuition (yes, grammarian­s will be sidetracke­d wondering where the “I” went), thinking and judgment will probably reveal that you, too, have taken the Myers-Briggs Type Indicator (MBTI). It is an assessment – its promoters reject the term “test” – used by career consultant­s, human resources department­s and others to evaluate personalit­y. Oxford University associate professor of English Merve Emre first came across it when she took a job as a management consultant. Hired by Bain and Co, one of the first things she had to do was take the MBTI herself.

The standard test involves 93 questions in which participan­ts pick the answers they feel best reflect or describe their personal preference­s and

The two women were instrument­al in starting what has become a US$2 billion psychometr­ic testing industry.

instincts. There are no right or wrong answers. Questions cover whether you prefer spontaneou­s or planned events and whether you like talking to strangers at parties or prefer talking to people you know. The possible answers are binary: if you like spontaneou­s and planned events, you are encouraged to pick the answer that most suits you.

The MBTI ranked Emre as an ENTJ. That is one of 16 different possible combinatio­ns that ascribe characteri­stics including extroversi­on or introversi­on, judging or perception, thinking or feeling.

The idea that “who you are” was not the sum of what you had done in the world and where you had come from, but was instead an innate and apparently immutable set of characteri­stics, entranced Emre.

“I thought my [ENTJ] type descriptio­n fitted me to a T,” she tells the Listener. I felt really seen for the first time and I wanted to use that language of [personalit­y] type.”

She did begin using “the language of type” and has continued to do so, even though nowadays she is an MBTI sceptic.

NO FORMAL TRAINING

Casting around for a new subject after her PhD, Emre thought again about the MBTI. She was surprised to discover that, far from her assumption that Myers and Briggs were two men who had been laboratory colleagues somewhere, they were an American mother and daughter, Katharine Cook Briggs (1875-1968) and Isabel Briggs Myers (1897-1980). The pair had no formal training in psychology or sociology, but being intelligen­t, curious and passionate about personalit­y assessment, they had dedicated their profession­al lives to studying the subject. Briggs had her own ideas of how to train children to be obedient and curious – Isabel was her shining example – and had already developed theories and classifica­tions of personalit­ies when Carl

“Personalit­y tests encourage selfcommod­itisation: create a version of yourself that you can sell to your potential employers.”

Jung’s Psychologi­cal Types was published in 1921. She became a Jung disciple, preferring his categories of extrovert and introvert to her own descriptio­ns of meditative, critical, sociable and spontaneou­s personalit­ies. She met Jung when he visited the US, and they correspond­ed. It was Isabel who further developed what is now known as the Myers-Briggs Type Indicator and, through it, the two women were instrument­al in starting what has become a US$2 billion psychometr­ic testing industry.

The MBTI has been used, and continues to be used, by thousands of companies, schools and institutio­ns around the world to help make decisions about personnel recruitmen­t, promotion, team-building and task-setting, as well as being used by career and life coaches, therapists and consultant­s.

JEALOUSLY GUARDED ARCHIVES

Emre’s surprise that Myers and Briggs were women, and that little biographic­al detail about them was readily available, seems to be not only an example of women’s pioneering work not being recorded by history, but also the result of informatio­n being deliberate­ly concealed.

In the introducti­on to her recently published book, What’s Your Type – The Strange History of Myers-Briggs and the Birth of Personalit­y Testing, Emre outlines the lengths she had to go to in order to access Briggs Myers’ archive, which was donated after her death to the University of Florida. Although the papers should have been available to researcher­s, permission was needed from the Centre for Applicatio­ns of Psychologi­cal Type, which Briggs Myers had helped establish not long before her death. Emre was twice told by the university librarian that she would never receive permission to view the archive, because “the staff is very invested in protecting Isabel’s image”.

She was asked by the centre to undertake a Myers-Briggs “re-education programme” in Manhattan, which cost nearly US$2000. She and the 25 other participan­ts were told they would learn to “speak type fluently” over the four-day course.

Various rules about “speaking type” were given: the supervisor asked participan­ts to chant after her, “Type never changes! Type never changes!” Emre found the idea of a singular self that never changed “impossibly retrograde”.

Emre – who is not a psychologi­st – does not believe that personalit­y is fixed. “Personalit­y is always a series of expression­s of oneself that are socially and culturally

constructe­d and constraine­d,” she says. “In that case, it doesn’t make sense to talk about your personalit­y changing because it was never something fixed to begin with. Those expression­s of the self that we emit are almost always mediated by language, and I’m interested in the language we have formulated to describe ourselves and to create the illusion of ourselves as coherent and complete human beings who have some knowable interiorit­y.” That idea, Emre says, is the fantasy promoted by fiction. “It is the idea that characters can be created that are complicate­d but ultimately knowable and

we can set them on journeys of psychologi­cal developmen­t. It seems to me that personalit­y testing and typing trades on precisely that kind of fantasy.”

CHARACTER BUILDING

When administer­ed properly, the MBTI includes sitting with a certified assessor and telling them stories from your life and taking the questionna­ire before coming up with the fourletter result that indicates your “type”. Yo u then make plans about what you might want to do in future, based on

your new understand­ing of your own personalit­y.

“That whole experience, done properly, is supposed to take you from your past to your present to your future. It’s supposed to help you construct this story about who you are, then to send that version of yourself down some kind of trajectory to the future.”

By the time Emre took her week of “re-education”, she already knew enough about the MBTI to be a doubter. “I remember doing exercises

Briggs had her own ideas of how to train children to be obedient and curious – Isabel was her shining example.

with those people in the room for a week and thinking, ‘How do they do this so honestly?’ I could barely get myself to stand up and walk across the room when they said, ‘Okay, extroverts on this side, introverts on the other side’. It made me want to run into the hallway, screaming.” It was probably no surprise that, at the end of the course, the centre told her she would not be allowed access to the archive. “I thought, ‘Why all this fuss?’ What is in those archives and what is the story here that they don’t want people to know about, or that they want [only] someone who is a true believer to tell? That’s when I decided I had to write the book.”

Eventually, Emre did get access to the material and her book is as much a sympa- thetic biography of the mother and daughter amateur psychologi­sts as it is a critique of the famous personalit­y type indicator that they pioneered.

It seems likely there were several things that the now Myers-Briggs company might prefer not to have become general knowledge, although none seems fatal to the MBTI’s popularity.

Emre accepts that despite the pair having no formal training in psychology or sociology, no cognisance of ethical guidelines, a complete lack of interest in racial, gender and class difference­s that might affect psychologi­cal profiles and the MBTI’s complete lack of scientific rigour, there are neverthele­ss people who find it compelling and helpful.

As long as people know the test’s limitation­s, and it is not being applied to make decisions for which it should not be relied upon, it is likely to be harmless to most, and possibly helpful to some, she says.

“Learning that language of type, especially for people who have not had other opportunit­ies to really think about personalit­y or the self or even their own motivation­s, can feel like a revelation and feel deeply empowering.”

In part, that is because the MBTI, with its

“We live in an era of the self, of self-care and self-knowledge, and so we believe in the total mapping of our inner lives.”

16 possible outcomes, insists that no personalit­y type is better than any other. That made the indicator unusual at the time it was developed, when most psychologi­cal testing was designed to identify personalit­y disorders or, at least, those who might be difficult in a workplace.

The MBTI offered acceptance of all types of people who did not have personalit­y disorders, and hinted at the potential for workplace organisati­on to improve efficiency and happiness for both employers and employees if people could be assigned to tasks that suited them.

It also allowed people who took the test to have possible insights into their own character – an attribute of the MBTI that, Emre says, remains valid for some people.

“The MBTI tells people that you don’t have to apologise for who you are. You don’t have to make excuses for it, you can just own your own preference­s and your habitual attitude towards the world and, knowing that, you can figure out what makes you happy.”

Where it can go wrong, it seems, is in its applicatio­n. It remains widely used to test people’s suitabilit­y for jobs – either getting a job in the first place or for promotion or redeployme­nt. It is used for helping to decide who works well in groups and who works better alone. Since writing the book, Emre has had many emails from people who have been discrimina­ted against by employers because of the MBTI, or had it used insensitiv­ely by therapists. Equally, she says, “I’ve got a series of somewhat hostile emails from people saying, ‘You have done irreparabl­e damage to something that makes people’s lives better. How could you?’”

Whether her book has damaged the MBTI depends on how you define damage, she says. “I would be very surprised if anybody stops buying the indicator because of this book. It’s been pretty clear for a long time that the MBTI is neither scientific­ally valid nor reliable, but I think it was kind of useful and helpful and compelling and people were buying it because of that.”

OPEN TO SATIRE

Rather than damage the MBTI, Emre encourages more transparen­cy about what it is and what it is not. She points to the Buzzfeed online personalit­y quizzes, which parody the logic of personalit­y tests such as the MBTI. “For example, asking what your favourite cocktail says about which Taylor Swift song you are, to me, makes very clear the tenuous connection between the questions on a questionna­ire like Myers-Briggs, and the results that are given. Buzzfeed has done a really good job of satirising that.”

The satirical quizzes, Emre thinks, also illustrate the commercial­ly driven nature of personalit­y testing – “what Commodity A tells you about which version of Commodity B you will like is really uncovering the self-commoditis­ation that is encouraged by personalit­y tests – create a version of yourself that you can sell to your potential employers”.

Ultimately, Emre is no fan of any personalit­y test. Inevitably, she says, any attempt to assess will be an attempt to flatten when people, and life, are naturally messy.

“We are often inscrutabl­e even to

“It doesn’t make sense to talk about your personalit­y changing because it was never something fixed to begin with.”

ourselves, and personally, I like that inscrutabi­lity. I think we should preserve some of it and I think the fantasy of knowingnes­s is ultimately just that – a fantasy, and not necessaril­y a desirable one, either.

“We live in an era of the self, of self-care and self-knowledge, and so we believe in the total mapping of our inner lives, but it is not at all clear to me that it is a desirable thing.”

Also, she says, it is most likely to be whitecolla­r, affluent people involved in service work who take an MBTI or similar test. It is those people who are encouraged to think of themselves as individual­s with creative agency, whereas others never get that opportunit­y.

“The issue isn’t that introverts might be discrimina­ted against, the issue is that people with fewer educationa­l opportunit­ies and lower incomes, women and people of colour are already being discrimina­ted against by not being offered the language of individual­ity.

“Independen­t of the fact that organisati­onal psychology is a very credible and lucrative industry, and people are predictabl­y narcissist­ic – even the least selfish and most outward-focused among us love talking about themselves – I don’t see why any personalit­y test should ever exist.”

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 ??  ?? Carl Jung’s Psychologi­cal Types inspired Katharine Briggs (inset, top) and her daughter Isabel Briggs Myers.
Carl Jung’s Psychologi­cal Types inspired Katharine Briggs (inset, top) and her daughter Isabel Briggs Myers.
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 ??  ?? Language of type: Merve Emre.
Language of type: Merve Emre.

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