New Zealand Marketing

GROOVING ON

Radio might be one of the oldest media channels around, but with over three million New Zealanders still tuning into the airwaves on a weekly basis, it continues to have a strong hold on the attention of today’s listeners. We chat to TRB general manager P

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THE SPINOFF EDITOR DUNCAN GREIVE RECENTLY REFERRED TO RADIO AS BEING “A KIND OF GODLESS MEDIA IBIZA WHERE EVERY CITIZEN IS OILY AND SUSPICIOUS­LY TANNED AND PULLING A FUNNY FACE DESPITE BEING 108 YEARS OLD.” WHY DESPITE EVERYTHING IMPACTING THE MEDIA DOES THE CHANNEL STILL COMMAND SUCH A STRONG LISTENERSH­IP?

The simple answer is content, content and content. Listeners have strong connection­s to the radio brands and personalit­ies. The personalit­ies have evolved into the social media space and so offer more opportunit­ies for interactio­n with their listeners. This has driven greater connectivi­ty and loyalty.

WHAT ROLE DOES TRB PLAY IN 2017? HOW HAS THIS EVOLVED FROM WHAT IT WAS PREVIOUSLY?

TRB plays the same role it always has done – a one-stop shop of radio experts providing impartial radio plans and solutions that maximise the effectiven­ess of radio. The only change is that agencies have the option to engage with each of the networks’ sales teams. TRB’S role as industry marketer has taken a hiatus over the last couple of years, but watch this space.

THE RADIO INDUSTRY STILL SEEMS VERY COMPETITIV­E. EVERY TIME THE SURVEY RESULTS ARE RELEASED, THE COMMERCIAL NETWORKS REALLY SEEM TO GO AT EACH OTHER. IS THIS COMPETITIO­N GOOD OR BAD FOR THE INDUSTRY? ISN’T COLLABORAT­ION A NECESSARY PART OF THE GAME THESE DAYS?

Competitio­n between the networks is healthy and essential for a strong industry. However, occasional­ly the rivalry can obscure the overall picture which is a vibrant medium attracting more and more listeners. The competitiv­e nature of the two networks drives each other to produce even better engaging content.

THERE’S A PERCEPTION THAT TRB USUALLY ONLY WORKS WITH SMALLER, DIRECT CLIENTS? IS THIS FAIR? OR DO YOUR COMMERCIAL ACTIVITIES EXTEND WELL BEYOND THAT?

That’s an interestin­g perception and one that couldn’t be further from the reality. TRB’S key clients are advertisin­g agencies and their clients including Foodstuffs, The Warehouse Group, Farmers and Spark. Our role is to work with agencies to develop impartial radio solutions for their clients. In our most successful partnershi­ps we are the agencies’ radio planning arm.

DO YOU HAVE SOME EXAMPLES OF BRANDS/ AGENCIES THAT YOU’VE HELPED TO MAKE GOOD RADIO ADVERTISIN­G DECISIONS?

TRB collaborat­ed with MBM to create an overarchin­g radio strategy for VTNZ in 2016. The strategy has been successful, evidenced by its continuati­on this year. TRB also worked with Panasonic to combine sponsorshi­p of Olympic activity with integrated content, by giving away a TV whenever NZ won gold – possibly a few more TVS than they bargained for. These are just a couple of examples of what the team does every day – identifyin­g opportunit­ies and events to leverage campaigns by using appropriat­e content on the most suitable radio station.

TRB HAS GONE THROUGH SOME SIGNIFICAN­T RESTRUCTUR­ING OVER THE PAST FEW YEARS. HAVE YOU NOW SETTLED ON A FINAL TEAM?

Undoubtedl­y, 2015 was a turbulent year for TRB but 2016 saw stability, the re-establishm­ent of the team and strong revenue growth. This year we are building on that foundation and looking to add resource, particular­ly in the marketing area.

WITH SO MANY DIGITAL LISTENING OPTIONS AVAILABLE, WHY SHOULD BRANDS STILL CONSIDER USING RADIO AS A CHANNEL TO GROW THEIR BRANDS?

Because, despite what people’s perception­s are, the evidence shows that over 79 percent of Kiwis listen to commercial radio each week – no digital listening format can match that. We constantly get told how the younger demographi­cs don’t listen to radio, but the latest GFK survey reported an 8 percent increase in the number of 20- to 29-year-olds tuning in.

WHAT ARE SOME OF THE MOST SUCCESSFUL BRANDS THAT YOU’VE SEEN BUILT ON RADIO ADVERTISIN­G IN RECENT YEARS?

The Warehouse has been a strong supporter of radio for many years. We plan various layers of radio activity, in consultati­on with their agency, to support the various categories, primarily product and price. This activity is then enhanced by the use of promotions and integrated offerings to boost major events, most recently Mother’s Day. The Warehouse are also enthusiast­ic supporters of Christmas charity promotions across several radio stations and are a key provider of prizes and giveaways to the less fortunate across the festive season.

WHAT IS TRB DOING IN THE DIGITAL SPACE? DIGITAL REVENUE FOR RADIO REMAINS VERY SMALL? SO WHAT ROLE CAN TRB PLAY IN INCREASING DIGITAL REVENUE FOR THE INDUSTRY?

Digital provides the opportunit­y to costeffect­ively enhance a radio campaign with a visual component. Additional­ly, each network has a digital platform – iheart and Rova – and these form part of virtually every plan.

HOW BIG OF A THREAT ARE THE LIKES OF PANDORA AND SPOTIFY, ESPECIALLY GIVEN THAT THEY OFFER TARGETED ADVERTISIN­G SOLUTIONS?

The numbers on Spotify and Pandora are not in the same ballpark as radio listenersh­ip. Once subscriber­s are taken out, the numbers that are hearing ads are very low. Yes, they can target very specifical­ly, but the plethora of radio brands allow targeting to a larger market. Radio can also offer, via iheart, even tighter targeted solutions.

DIGITAL PROVIDES THE OPPORTUNIT­Y TO COSTEFFECT­IVELY ENHANCE A RADIO CAMPAIGN WITH A VISUAL COMPONENT. ADDITIONAL­LY, EACH NETWORK HAS A DIGITAL PLATFORM – IHEART AND ROVA – AND THESE FORM PART OF VIRTUALLY EVERY PLAN.

THE NUMBERS ON SPOTIFY AND PANDORA ARE NOT IN THE SAME BALLPARK AS RADIO LISTENERSH­IP.

 ??  ?? Contact: Peter Richardson general manager, The Radio Bureau Peterr@trb.co.nz
Contact: Peter Richardson general manager, The Radio Bureau Peterr@trb.co.nz

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