New Zealand Woman’s Weekly

IS CLAIMING A PRODUCT WORKS ‘INSTANTLY’ FALSE ADVERTISIN­G?

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On the shelf at the supermarke­t is a mouthwash boldly stating on the bottle “instantly whiter teeth”. How can mouthwash, or toothpaste, make your teeth instantly whiter? Can you make false claims in advertisin­g? No, you can’t make false claims in advertisin­g. But is this a false claim? I don’t believe any mouthwash or toothpaste can instantly make your teeth detectably whiter. But I suppose it can’t be denied that your teeth might become fractional­ly whiter – even if you rinse your mouth out with water. This may be one of those classic claims where, “If it sounds too good to be true, it probably isn’t true.” I’m amused to see on the bottles on some of these products that they have ingredient­s with brightener­s that activate to reflect light as you swish so teeth look whiter instantly. The key issue for the consumer is, how much whiter? Well, why not buy a bottle and see? It’s made by a reputable manufactur­er, so I’m sure it works fine as a standard mouthwash. Take a photo of your teeth before and after. If it makes no difference, call their consumer informatio­n NZ 0800 number (that’s on the bottle) and demand your money back.

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