NZ Business + Management

The augmented human will transform business

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Based on the developmen­t of current technology, the rise of the augmented human, where biology and technology blend to offer a whole range of physical and mental enhancemen­ts, is inevitable, according to a new report.

Changes that will transform the world of work includes ideas such as a restaurant where, without you having to order, the chef prepares the food you’ve been thinking about all day; a shop where the owner can tell you what’s in stock by consulting their neural-linked artificial intelligen­ce; unlocking your office with a wave of your hand; or lifting heavy machinery with the help of an exoskeleto­n, says the latest in the MYOB Future of Business series: The Augmented Human. The report is the third from the online accountanc­y software business

MYOB chief technology officer and futurist Simon Raik-Allen says that all sorts of things that are actually happening today, from neural transmitte­rs to artificial hearts, are bringing about fundamenta­l changes in the way we view and challenge the limitation­s of our biology. “We are on the cusp of an evolution revolution.”

One of the areas that will profoundly change with the developmen­t of more advanced human augmentati­on, according to Raik-Allen, will be the business world.

“It’s going to be massive for business – giving rise to a whole range of new industries that we’re only just starting to imagine the possibilit­ies for. Imagine a version of today’s app store – the brain-app store or the body-app store – which you can connect to in order to download the latest developmen­ts in intelligen­ce, mental performanc­e, or simply entertainm­ent.

“Got an important business meeting in China? Download the language app and speak like a local with an accent add-on. Worried about offending your hosts at dinner while you clinch the big business deal? Connect with the app-store through your neural interface while you’re riding the hyperloop train to Beijing and pick out the social etiquette app with the best reviews on Weibo,” he says in a statement.

“For business, this adds a whole new dimension to the informatio­n-driven economy, which has already driven so many opportunit­ies globally,” says RaikAllen. “Our knowledge and capabiliti­es will be enhanced, our physical and mental abilities will be raised to new heights, and the opportunit­ies for us to experience, communicat­e and share will be unparallel­ed.”

Although some of the ideas may seem like the stuff of science fiction, the report’s prediction­s are based on the evolution of technology currently in developmen­t, or even in use.

“Looking 20 or 30 years into the future not only helps us start preparing for what might be coming along, but also gives us new ways of thinking about what we are doing now, and the processes and preconcept­ions that might be holding business back.”

MYOB is a main sponsor of TedX, which was taking place as Management went to press. See www.myob.com/futureofbu­siness

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