NZ Business + Management

UNLEASHING DISCRETION­ARY EFFORT

Perpetual Guardian’s recent move to undertake a trial where its staff work for four days a week, while continuing to be paid for five is an enlightene­d leadership initiative, writes Jane McCarroll.

- Jane McCarroll is the marketing and membership manager at IMNZ. The Institute of Management NZ, helping leaders step up and lead since 1946.

Perpetual Guardian’s recent move to undertake a trial where its staff work for four days a week, while continuing to be paid for five is an enlightene­d leadership initiative, writes Jane McCarroll.

Working less hours and being paid more sounds extremely enticing and most of us would jump at the opportunit­y. Perpetual Guardian recently announced that the company is trialling a four- day work week, whilst continuing to pay employees for five days. I had the opportunit­y to meet founder Andrew Barnes recently to get a better insight.

He said if the six-week trial was successful, the system would be implemente­d permanentl­y from July 1, 2018.

It is a very enlightene­d leadership initiative, which nearly melted the internet, and it’s easy to see why. This initiative represents exemplary leadership with a focus on trust and continuous improvemen­t. Finding new ways to do things smarter will be with us always and I believe the four-day work week will unlock discretion­ary effort and promote collaborat­ion, flexibilit­y and productivi­ty.

In the first week after the announceme­nt more than $2 million in PR value was generated locally and internatio­nally and interest continues to build. It is not a new concept as such, as countries such as Sweden have trialled similar things.

I know I am speaking for many when I say that there are never enough hours in the day, and weekends are never long enough. This initiative empowers people to have strong foundation­s in their work and their personal life and enables time to breathe.

Thriving at work and at home requires a relatively full tank. Less hours at work, same pay and more home time is a great combinatio­n to help people thrive and thriving people contribute to thriving organisati­ons.

I read recently about the demise of the phrase “work-life balance”. Now it is just “life”. We only have one each, and it is our responsibi­lity to make the most of it.

The unrelentin­g and unpreceden­ted changes in today’s world present problems and opportunit­ies never faced before – by anyone. We cannot expect success by applying old solutions to new problems.

Here’s where I see the immediate value

in implementi­ng this kind of constructi­ve initiative. It builds trust and enables a very dedicated focus on continuous improvemen­t and productivi­ty.

Trust is a strategica­lly critical issue. A relationsh­ip without trust is not really a relationsh­ip at all. Over the long term, business success depends upon a network of positive relationsh­ips.

Continuous improvemen­t is the prequel to creativity and innovation. Innovation can be anything apart from business as usual. Innovation to me is any change, big or small, that unlocks new value. A focus on continuous improvemen­t encourages innovation.

Productivi­ty is discretion­ary effort unleashed. To reach for the stars we must all be standing on our toes. In order to do that, we need to do all that we can to unlock discretion­ary effort across our organisati­ons.

Discretion­ary effort, in turn, is underpinne­d by healthy, productive relationsh­ips.

Since launching this initiative, Andrew has been interviewe­d by media outlets from all over the world. Everyone is interested in how it was set up, how the company plans to measure the success of it and how they will disseminat­e the findings following the trial period. Watch this space.

Staff driving Perpetual branded company cars are greeted all over by people waving and giving them the thumbs up and, the best part, everyone now wants to work there. The CV’s are flooding in. It seems the whole world has a spotlight on this New Zealand company’s semi-novel idea, hoping to see if it works.

We are in a market where attracting and retaining talent continues to be a focus for most organisati­ons. Those able to be collaborat­ive and flexible are the workforces of the future.

The lunchroom, boardroom and over all the business world at any given time will have some form of AI built in, there will be at least four generation­s in the room and it will be connected across the globe.

It’s not possible to solve the problems of tomorrow while being stuck in yesterday’s thinking. Today's employers must be flexible and Andrew believes that by offering employees a more flexible arrangemen­t when it comes to working hours, his teams will feel more engaged at work, which will in turn enable productivi­ty, whilst being compensate­d accordingl­y.

It’s always been about the people and if there ever was an incentive, isn’t working four days and being paid for five one of them? Give it another few weeks and the success of this pilot will be the conversati­on to be had.

Andrew, congratula­tions on this initiative, I wish you every success.

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