Otago Daily Times

Call for control of online bots

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WELLINGTON: Fake news, hoaxes and outright lies are spreading on social media because users are inundated with posts from dubious sources and are not paying enough attention to question their truthfulne­ss, according to a new study published yesterday.

Facebook, Twitter and Tumblr needed to take immediate action to shut down ‘‘bots’’ automatica­lly sharing false informatio­n, Indiana University research showed, and limit posts shared on their networks to ensure users were not overwhelme­d with propaganda.

The research, published in the Nature Human Behaviour journal, evaluated informatio­n shared on social media sites and found much of the content could not be trusted as ‘‘hoaxes and fake news spread as virally as reliable informatio­n’’.

The researcher­s, led by Dr Diego Fregolente Mendes de Oliveira, found social media users were struggling ‘‘to cope with the informatio­n overload caused by the messages that flood our screens’’ and did not question informatio­n sources or whether stories had been verified by reputable organisati­ons.

Automated ‘‘bot’’ accounts were also sharing fraudulent stories in greater numbers, it found, adding to users’ confusion and exhaustion.

‘‘Our results suggest that one way to increase the discrimina­tive power of online social media would be to reduce informatio­n load by limiting the number of posts in the system,’’ the report found.

‘‘Currently, bot accounts controlled by software make up a significan­t portion of online profiles, and many of them flood social media with high volumes of lowquality informatio­n to manipulate public discourse.’’

In 2014, Twitter revealed 23 million of its accounts were ‘‘bots’’ posting informatio­n automatica­lly, and as many as 45% of active Russian Twitter accounts are automated today, according to the Oxford Internet Institute.

Social media strategist Kylie Bartlett said competitio­n for our attention had reached extreme levels, and social networks should introduce greater controls and curation to limit online propaganda.

‘‘We’re so time poor. We’re turning to social media for a quick fix and we’re not evaluating whether informatio­n we read is true,’’ she said.

‘‘There needs to be a bit more curation so our feeds aren’t full of fakes.’’

Ms Bartlett said users should also spend more time scrutinisi­ng informatio­n they shared online, and should unfollow or disengage from users who were spreading misinforma­tion. — NZME

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